ACM Application Engineer

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ACM Application Engineer

Adhesive Technologies Engineering Mexico, Vallejo, Estado De México Full Time Regular

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About this Position

As part of the Mexico ACM Application Engineering team, you will support customers across a designated region, providing technical expertise, driving innovation, and contributing to business growth through customer-focused engineering solutions.

What you´ll do

Business Growth & Opportunity Management

• Drive application engineering opportunities and support the growth pipeline within the assigned territory.
• Provide technical support to retain and expand existing business.
• Support CRM projects and troubleshooting activities to ensure customer retention and satisfaction.
• Maintain accurate project documentation, test reports, and opportunity updates within CRM systems.
• Collaborate closely with Sales teams to identify and develop new business opportunities.

Laboratory & Product Testing Support

• Coordinate and execute test plans, including logistics, laboratory requests, and testing activities.
• Analyze results and prepare technical reports and recommendations.Manage sample requests and coordinate with local, regional, and global laboratories.
• Maintain laboratory inventory and sample management processes using digital tools.
• Ensure compliance with safety standards, laboratory procedures, and 5S practices.
• Support product evaluation, validation, and technical benchmarking activities.

Technical Customer Support

• Provide technical assistance regarding adhesives, applications, and equipment through virtual and on-site interactions.
• Troubleshoot technical issues and recommend effective solutions for customers.
• Conduct customer trials, product validations, and application assessments.
• Collaborate with Application Engineering teams, Technical Sales Engineers (TSEs), and Focus Market teams to support
• key accounts and strategic projects.
• Support value proposition development through technical insights and application expertise.
• Conduct technical competitive benchmarking and market assessments.
• Utilize digital engineering, calculation, and AI-based tools to enhance technical decision-making.

Technical Training & Knowledge Sharing

• Organize and deliver technical training programs for customers, distributors, sales teams, and new employees.
• Facilitate programs such as Henkel U, Loctite U, onboarding sessions, and specialized application training.
• Support market-focused training initiatives for strategic industries and applications.
• Promote best practices and knowledge sharing across the Application Engineering community.

Innovation & Product Launch Support

• Support new product introductions and innovation projects.
• Develop technical launch packages, including technical documentation, training materials, videos, and application guides.
• Contribute to sustainability-focused value propositions and customer solutions.

What makes you a good fit

• Bachelor's degree in Chemistry, Mechanical Engineering, Materials Science, or a related technical/engineering field.
• Minimum of 2 years of experience in Application Engineering, Technical Service, Product Development, Manufacturing, or a related technical role.
• Experience with adhesives, industrial applications, or manufacturing processes is highly preferred.
• Customer-facing technical support experience is a plus.

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Flexible Benefits
• Meal vouchers
• Savings fund
• Friday early finish

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 26100457

Job Locations: Mexico, Estado De México, Vallejo

Contact information for application-related questions: Recruitment.LATAM@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

About Henkel

Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.

Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.

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This is Henkel

FAQ

I am interested in several jobs. Can I apply for multiple positions at the same time?

Yes - simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.

The job offer is written in English - should I write my application in English as well?

Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the 'rule' is: please write the application in the same language as the job ad.

Do I get feedback during the application process about the state of my application?

Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.

Can employees move between business areas and/or to a different country?

Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.

Our "Triple Two" philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.

Here you will get further information on our training programs.

Whom do I contact if I have questions concerning my application?

Our recruiting team will help you with all requests regarding your application. Contact the team here.

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ACM Application Engineer

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