| Location | Houston, Texas (Remote) |
| Salary | $104,200–$173,700 Per Year |
Essential Responsibilities:
Support ACIS Service Business Development, Tendering and Operations strategy and processes in collaboration with the NAM Services Leaders (Commercial and Operations). Strong focus on new service offering development and execution activities in line with Safety, Quality, Delay and Costs standards as well as maximizing Customers satisfaction.
Portfolio Management:
· The ACIS Service Portfolio is responsible for managing ACIS Service portfolio for industrial or utility customers. Tasked with developing business and ensuring operations across all projects in the portfolio
· Responsible for the Activity P&L (Profit and Loss). Has project execution responsibility and Margin improvement vs Operating Plan.
· Drive operational consistency, standardization, and governance across service support activities
· Ensure processes and resources are aligned to meet business, project, and customer requirements
· Support execution planning and operational issue resolution across the services organization
· Support reporting, reviews, and escalation management for portfolio health and execution status
· Ensure operational risks are identified early and mitigated through proactive action planning
ITR – Intent to Remittance Management :
· Provide leadership across Inquiry to Order (ITO) and Order to Remittance (OTR) activities relevant to specific customers in the ACIS Services portfolio
· Align operations strategy based on Commercial strategy
· Support the development of new service and business based on customers challenges and market trends.
· Partner with commerical teams and operations team to support key customers.
· Ensure operational milestones, handoffs, and process requirements are clearly defined and executed across the ITO and OTR lifecycle
· Project management, ensure proper follow-up of project execution governance including kick-off meeting, project review and postmortem of the activity
Financial responsibility for the portfolio
Mandatory Requirements:
Engineering, Project Management or Operations degree or equivalent in Electrical and Mechanical Engineering. 15 years of experience in Customer Service functions.
Desired Characteristics :
Excellent communication/presentation skills, both written and oral.
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes