| Location | Winston-Salem, NC |
| Salary | $50,000–$65,000 Per Year |
We are seeking an experienced Accounts Receivable Specialist to join one of our excellent clients in Winston-Salem. this role is responsible for managing the full accounts receivable cycle, from invoicing and cash application through collections and account resolution. This position is ideal for someone who is comfortable working independently, takes ownership of customer accounts, and is confident handling collection conversations and resolving discrepancies.
Responsibilities
Manage a portfolio of commercial customer accounts and follow up on past-due balances.
Handle B2B collection calls and emails, secure payment commitments, and follow up on outstanding balances.
Review AR aging reports and prioritize collection activity.
Apply daily customer payments, including ACH, wires, checks, and lockbox deposits.
Research and resolve unapplied cash, short payments, overpayments, deductions, and account discrepancies.
Perform customer account reconciliations and ensure account balances are accurate.
Research billing and delivery-related disputes involving shortages, damaged products, missing deliveries, or incorrect invoices.
Review supporting documents such as Bills of Lading (BOLs), Proofs of Delivery (PODs), and delivery receipts when resolving customer disputes.
Work with Sales, Transportation, Operations, Customer Service, and Finance to resolve outstanding issues.
Maintain accurate electronic records of collection activity and customer communications.
Assist with month-end AR reconciliations, aging reviews, and outstanding balance analysis.
Identify opportunities to improve AR processes and increase collection efficiency.
Qualifications
5+ years of hands-on accounts receivable experience, including B2B collections, cash applications, and account reconciliations.
Strong commercial collection and negotiation skills.
Experience applying ACH, wire, check, and lockbox payments.
Ability to independently research and resolve customer account discrepancies.
Strong understanding of AR aging, credit terms, deductions, and payment applications.
Experience working with ERP or accounting systems in a paperless environment.
Strong Microsoft Excel skills, including PivotTables, XLOOKUP/VLOOKUP, formulas, sorting, and filtering.
Strong organizational skills with excellent attention to detail.
Ability to manage multiple customer accounts and priorities while consistently meeting deadlines.
Strong written and verbal communication skills.
Pay Details: $50,000.00 to $65,000.00 per year
Search managed by: Will Stevens
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.