Accounts Receivable Specialist

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Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

Summary of Responsibility:

We are seeking a highly motivated, detail-oriented Accounts Receivable Specialist to support our finance team through the administration of an effective and customer-focused collections process. The ideal candidate will have strong written and verbal communication skills, the ability to manage multiple priorities, and a collaborative mindset. This individual will work closely with internal teams and customers to resolve open receivables, maintain accurate aging documentation, and support daily AR operations while upholding strong customer relationships and company policies.

What You Will Contribute:

• Perform daily collections via phone and email in a professional manner while keeping and improving customer relations

• Email correspondence to customers as required to encourage payment of delinquent accounts

• Update AR aging notes with responses from customers

• Identify issues attributing to account delinquency and discuss them with Management

• Respond to inquiries from offsite operations via internal ticket system

• Review/approve orders on credit hold

• Attend to special requests (ex. new customer set-up, Certificate of Liability requests, etc.)

• Respond to inquiries/requests from customers via global email/phone

• Cash application

• Carry forward Excel aging notes

• Assist with special projects related to the collections team

• Perform miscellaneous organizational and administrative tasks as required

• Adhere to all company policies, procedures and business ethics codes

Other Functions:

• Perform related duties as required

The duties listed above are intended only as illustration of the various types of work that may be performed.The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Qualifications & Competencies:

• Prefer 2 years of collection and/or customer service experience

• Strong customer service and client relationship building skills

• Confident in Microsoft Suite programs

• Strong organizational skills are a must

• Excellent analytical skills and ability to meet processing deadlines

• Ability to work both independently as well as part of a successful team

• Available for 40 hours, Monday through Friday 8am-5pm

What’s in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary

• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance

• 3+ Weeks’ Vacation to Start

• 10 Company Paid Holidays

• 401(k) retirement plan with company contribution

• Tuition reimbursement

• Employee appreciation events and perks

• Employee Assistance Program

Mental and Physical Requirements:

The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be highly mobile, able to access all areas of the premises.

• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.

• Ability to sit for prolonged period of times.

• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.

• Ability to frequently use hands and arms.

• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to:

• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.

• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.

• Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.

• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Job Requisition #: 1648C, Windsor, CT