Accounts Receivable Specialist / Corporate Office – Silver Spring, Maryland
Join Kay Apartment Communities' team at our corporate office in Silver Spring, Maryland. The Accounts Receivable Specialist at Kay is a motivated employee, who exemplifies superior customer service. The Accounts Receivable Specialist reports to the Accounts Receivable Manager. The position offers a competitive salary, bonuses and an exceptional benefits package.
Responsibilities
- Provide superior customer service and effectively communicate with corporate staff, site staff, vendors and visitors.
- Daily operations of AR functions including reviewing, uploading and posting of payments from all income sources.
- Processing of returns, refunds and reversals of payments received.
- Processing correcting balance entries provided and approved by operations.
- Research and resolution of any payment discrepancies.
- Assist in the generation, preparation, distribution and confirmation of monthly lease renewals.
- Assist with move out process.
- Assist with setting up prior residents payment plans and the transition of bad debt to collection agency.
- Assist with running monthly billing.
- Ensure all internal control policies are followed.
- Positive resident relationship management.
- Maintenance of Accounts Receivable related recordkeeping and document management.
- Other duties as assigned.
Requirements
- Strong work ethic
- Strong mathematical and computer skills
- Ability to use problem-solving skills and best judgment to handle unpredictable situations and challenging interactions
- Strong attention to detail, time management and organizational skills
- Superior customer service skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Excel and Word
Benefits package
- Medical & dental insurance
- Paid holidays
- Vacation/sick leave
- 401(K) retirement savings plan
- Life insurance
- Year-end bonuses
- Rent discount
- Extensive training program
Pre-employment requirements
Criminal background check
Kay Apartment Communities is an Equal Opportunity Employer