About Us:
Indelco Plastics is the leading supplier of corrosion-resistant thermoplastic products for fluid control and storage. With 13 locations across the Midwest and representing over 70 industry-leading manufacturers, Indelco offers an inclusive environment, continuous professional development, and a commitment to work-life balance for every team member.
Visit our Website: indelco.com
Job Description:
Summary
Assist in the day-to-day functions of the accounting department by performing the following duties in an efficient manner. Act as the liaison between creditors and customers and manage overdue accounts.
Duties
- B2B daily collections on customer accounts.
- Complete customer lien waiver requests.
- Investigate and resolve customer questions regarding billed invoices in a timely manner.
- Maintain & update customer tax-exempt certificates in 3rd party tax software.
- Maintain customer files, tax forms, and other customer information.
- Complete credit reviews on active customer accounts.
- Process checks and ACH/wire payments received; apply payments in the computer system; resolve payment discrepancies; ensure that discounts are taken with provided terms
- Send monthly statements to customers.
- Load invoices on customer websites as required.
- Assist with other duties, tasks, and special projects as assigned or needed.
Knowledge, Skills, & Abilities Required
- High School Diploma or GED.
- 2-3 years of experience in high-volume B2B collections.
- Ability to maintain the highest level of confidentiality.
- Proficient in Microsoft Office
- Experience with Microsoft Business Central is preferred but not required.
- Excellent interpersonal, written, and oral communication skills.
- Ability to work in a multi-tasked environment.
- Detail-oriented.
- Ability to prioritize and organize work.
- Knowledge of liens and lien waivers is preferred.
Physical Demands
- The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequent sitting, standing, moving, carrying, bending, stooping, turning, and twisting are physical demands of the job. The employee may occasionally lift and/or move up to 25 pounds.
Work Environment
This position requires the dexterity to operate office equipment and to see and hear as necessary for efficient personal communication, including handling customers both on the phone as well as in person.
Equipment Used
Telephone, personal computer, calculator, copy machine, fax machine, postage machine. Typical office conditions: limited space, privacy. Typical noise level is low to moderate.
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Indelco is proud to be part of Flow Control Group (FCG), a leading solutions provider of technically oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences. Through its network of specialized companies across North America, FCG delivers mission-critical products, engineering expertise, and customer solutions to a wide range of industries.
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, employees share in that success through a broad-based ownership program available across our portfolio companies.
Competitive Benefits: Enjoy a comprehensive benefits package that includes Medical, Dental, and Vision coverage, competitive 401(k) matching, paid time off, holidays, parental leave, wellness resources, and employee referral programs.
The Climb Financial Program: Your financial wellbeing matters. Through Flow Control Group’s Climb Financial Program, employees have access to tools and resources designed to support both immediate needs and long-term goals. Programs may include emergency assistance funds, earned wage access, financial coaching, low-cost loan options, retirement planning resources, and opportunities to build long-term wealth through employee ownership.
Training & Development: FCG University is available to all employees, offering access to more than 80,000 learning courses to help you build new skills and advance your career.
Career Growth Opportunities: With a growing network of brands across North America, Flow Control Group provides opportunities for advancement, cross-functional experience, mentorship, and professional development in a supportive environment where your contributions make an impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.