Accounts Receivable Specialist

Stiles

  • Grand Rapids, Michigan
  • 2 days ago

    Highlights

    Investigate and resolve any disputed charges to customers’ accounts, submitting information to collection agencies when appropriate. Problem-Solving: Ability to identify issues, propose solutions, and escalate matters as needed to ensure timely resolution.

    Numbers & Facts

    LocationGrand Rapids, Michigan

    Description

    Position Summary:

    This role will be responsible for managing accounts receivable operations. This role will also analyze customer accounts to ensure effective cash flow and successful collection efforts.

    Essential Functions:

    • Own and manage assigned accounts
    • Prepare daily cash deposits, draws and credit card payments
    • Post daily cash receipts to customer accounts and apply to G/L accounts
    • Review customers line of credit limits
    • Review and release customer orders based on customer credit status and past due balances
    • Complete credit reference requests
    • Work with customer and internal Sales Account Managers to timely resolve overdue balances
    • Proactively communicate with internal and external stakeholders towards collection efforts
    • Manage assigned customer sales tax exemption certificates and credits as needed
    • Respond to customer inquiries promptly via phone and email
    • Investigate and resolve any disputed charges to customers’ accounts, submitting information to collection agencies when appropriate
    • Maintain accounts receivable aging within the established goal
    • Other tasks assigned by manager
    • Provide backup to AR/finance team members as needed

    Qualifications:

    • Associate or bachelor’s degree in accounting, Finance, or related field preferred
    • 2-3 years of accounts receivable or general accounting experience.
    • Strong Excel skills for data management and reporting
    • Excellent communication and customer service skills, with the ability to work both independently and in a team environment
    • Strong attention to detail, organizations skills and follow-through.
    • Problem-Solving: Ability to identify issues, propose solutions, and escalate matters as needed to ensure timely resolution.

    Skills and Abilities:

    • Strong Microsoft Excel & Word skills
    • Excellent organizational skills
    • Experience with SAP a plus
    • Strong organization and time management

    Work Environment:

    • Office / Cubicle

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