Accounts Receivable Specialist
We partnered with our established client, local to Farmers Branch area, on their Accounts Receivable Specialist opening!
In this role, you will manage high-volume payment processing, credit card transactions, account reconciliations, and customer billing support. The ideal candidate brings strong AR experience, exceptional communication skills, and a collaborative mindset to thrive in a fast-paced environment.
Location: Farmers Branch, TX
Schedule: Monday – Friday 8:00am-5:00pm | Temp-to-Hire
Hybrid schedule: onsite Monday-Thursday; Fridays are typically remote
Compensation: $24/hr.-$25/hr
RESPONSIBILITIES:
- Cash Applications & Payment Processing: Process high-volume credit card payments received via phone, email, and fax in strict compliance with PCI security standards.
- Accurately process and reconcile daily lockbox payment files.
- Field inbound queue calls to assist customers with credit card payments and billing inquiries.
- Account Reconciliation, Credits & Adjustments: Review and validate cash application postings to ensure accurate account reconciliation.
- Issue authorized credit memos, handle offsets, and process refunds in adherence to company policy.
- Prepare and process write-off requests for uncollectable open invoices with complete documentation.
- Customer Support & Billing Administration: Monitor and manage incoming inquiries in the general Billing inbox.
- Guide customers on navigating the customer billing portal—helping them retrieve invoices, make payments, register as vendors, and complete account tasks.
- Consistently meet or exceed departmental Service Level Agreements (SLAs).
QUALIFICATIONS:
- Experience: 3+ years of experience in Cash Applications, Accounts Receivable, or high-volume payment processing.
- Education: High School Diploma or equivalent.
- Software: Strong Microsoft Excel skills required (VLOOKUPs, pivot tables, and filters).
- Compliance & Accuracy: Proven track record with payment handling and account reconciliation.
- Communication: Excellent written and verbal communication skills with a strong customer service mindset.
Preferred / Nice-to-Have:
- ERP Systems: Experience with SAP or other large enterprise systems strongly preferred.
- Portal Experience: Background with billing administration or customer portal management.
- Customer Service: 1–3 years in direct customer support or call queue environments.
PrideStaff (North Dallas location) is a locally owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:
- A professional, supportive team environment
- Representation to North Dallas’ top employers
- Full medical benefits package
- Dedicated consultants who provide industry insights & resources to ensure continued career development
These are some of the many reasons we were recently recognized as one of Dallas’ Best Places to Work!