Accounts Receivable Specialist

Tipco Technologies is seeking a proactive and detail-oriented Accounts Receivable (AR) Specialist to join our accounting team. In this role, you’ll play a key part in maintaining healthy cash flow by managing customer relationships and ensuring timely collections. You will be responsible for contacting customers regarding outstanding balances, navigating aging reports, and coordinating closely with internal teams to resolve account issues.

Key Responsibilities:

• Proactively reach out to customers via phone and email to collect on past-due invoices, with the goal of maintaining 85% current accounts receivable.
• Analyze and manage the AR aging report to identify overdue accounts and prioritize outreach.
• Respond promptly to customer requests by pulling and providing account documentation, including statements, invoices, refunds and proof of deliveries.
• Collaborate regularly with the finance/accounting team to review account statuses and escalate issues as necessary.
• Document customer interactions and maintain accurate records of collection efforts.
• Other duties as assigned

What We’re Looking For:

• 1-year previous experience in accounts receivable or a related field is preferred.
• Highly organized, and detail-driven, with the ability to manage multiple accounts and priorities efficiently.
• Strong communicator who can speak respectfully, clearly, and professionally with customers at all times.
• Self-starter with a sense of initiative and ownership over their role.
• Comfortable working in a collaborative in office team environment and coordinating with different departments.

Work Environment

• The noise level in the work environment is usually moderate.
• While performing the duties of this job, the employee is regularly required to sit and stand. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 80 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Benefits

• Free Company Health Plan (Employee only HDHP)
• Medical, Dental, Vision
• 401k
• Life insurance
• Pet Insurance
• EAP