Accounts Receivable / Collections Specialist
Pegasus Staffing Partners is seeking an Accounts Receivable / Collections Specialist on behalf of an established client in the building products and services industry. Our client offers a collaborative, supportive work environment and is looking for someone who is eager to learn, receptive to feedback, and interested in growing with the organization.
Position Overview
Reporting to the Accounting Manager, this individual will manage collections for an assigned portfolio of commercial customer accounts. Responsibilities include following up on outstanding balances, resolving billing issues, and reducing past-due receivables while maintaining positive customer relationships.
Key Responsibilities
- Review open accounts and conduct timely follow-up on outstanding balances.
- Make professional outbound collection calls while maintaining strong customer relationships.
- Research and resolve billing discrepancies, payment questions, and account disputes.
- Collect payments in accordance with established terms and follow up on payment commitments.
- Identify delinquent accounts and escalate issues to management as appropriate.
- Review aging and collection reports to prioritize outreach and monitor account status.
- Prepare and send collection correspondence to customers.
- Partner with accounting, sales, and customer service teams to resolve account issues.
- Assist with additional accounting and administrative responsibilities as needed.
Qualifications
- One or more years of accounts receivable, collections, or related experience preferred.
- Strong written and verbal communication skills with a customer-service-oriented approach.
- Ability to handle collection conversations professionally and tactfully.
- Strong organizational skills, attention to detail, and consistent follow-through.
- Ability to work independently, manage competing priorities, and adapt to changing needs.
- Proficiency with Microsoft Office, including Excel, Word, and Outlook; familiarity with Google Workspace and video conferencing tools.
- A proactive approach to researching issues and finding solutions.
- A collaborative attitude, willingness to learn, and interest in long-term growth.
Why Consider This Opportunity?
- Supportive, team-oriented work environment.
- Benefits package.
- Opportunity to build your accounting and collections experience and grow within the organization.
Interested candidates are encouraged to apply for consideration.