Accounts Receivable Specialist (Cash Applications & Collections)

Accounts Receivable Specialist (Cash Applications & Collections) Asheville, NC 55-65k

Cherry Bekaert Staffing and Recruiting is seeking a detail-oriented Accounts Receivable Specialist to join a client’s accounting team. This role will be responsible for cash application, customer collections, account reconciliation, and maintaining accurate receivable records. The ideal candidate will have strong experience with Sage Intacct, excellent communication skills, and a proven ability to manage customer relationships while ensuring timely collections and accurate cash posting.

Key Responsibilities

Cash Applications

• Apply daily customer payments accurately and timely within Sage Intacct.
• Research and resolve unapplied cash, short payments, deductions, and payment discrepancies.
• Reconcile cash receipts to bank deposits and customer accounts.
• Monitor electronic payment activity including ACH, wire transfers, checks, and credit card transactions.
• Prepare and maintain cash application reporting and supporting documentation.

Accounts Receivable & Collections

• Manage an assigned portfolio of customer accounts to ensure timely collection of outstanding balances.
• Conduct collection calls and correspondence regarding overdue invoices.
• Investigate and resolve billing disputes and payment issues in collaboration with customers and internal stakeholders.
• Monitor aging reports and prioritize collection efforts to minimize past-due balances.
• Escalate delinquent accounts as appropriate and recommend action plans.

Account Reconciliation & Reporting

• Reconcile AR subledger activity and customer accounts.
• Assist with month-end close activities related to accounts receivable.
• Prepare aging schedules and collection status reports for management.
• Maintain accurate customer records, credit information, and supporting documentation.
• Support audit requests and provide required AR documentation.

Process Improvement

• Identify opportunities to improve cash application and collections processes.
• Assist with system enhancements and workflow improvements within Sage Intacct.
• Ensure compliance with company policies and accounting procedures.

Qualifications

Required

• 3+ years of Accounts Receivable, Cash Applications, or Collections experience.
• Hands-on experience using Sage Intacct.
• Strong understanding of accounts receivable processes and accounting principles.
• Experience reconciling customer accounts and researching payment discrepancies.
• Excellent communication and customer service skills.
• Strong organizational skills with the ability to manage multiple priorities.

Preferred

• Experience working in a high-volume transaction environment.
• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Experience with ERP implementations or system enhancements.
• Knowledge of credit and collections best practices.