| Location | Kalamazoo, Michigan (Remote) |
Our client, a growing healthcare organization, is seeking an experienced **Accounts Receivable Specialist with a strong background in Auto No-Fault (PIP) insurance collections** to join their Accounting team. This role supports a subsidiary focused exclusively on auto no-fault/PIP claims, and is best suited to a collections professional who already knows this insurance landscape and can hit the ground running.
If you have hands-on experience chasing down PIP claims, negotiating with insurance carriers, and resolving complex AR issues, this is your opportunity to help build and shape a growing function from the ground up. The role starts hybrid to onboard in-office, then transitions to fully remote once training is complete.
What You'll Do
Work directly with insurance carriers on billing and collections specific to auto no-fault/PIP claims
Analyze and resolve outstanding payment issues, determine root causes, and identify the right corrective and escalation actions
Track and troubleshoot outstanding AR, generating aging reports on a regular cadence
Conduct account research and analysis to resolve payment application and account discrepancies
Review and authorize valid customer account deductions and adjustments
Lead resolution of customer account issues from start to finish
Partner with the existing operations team to learn current processes, then collaborate with the AR/billing team to identify areas for improvement
What We're Looking For
Required: Direct experience with auto no-fault/PIP insurance claims (this is a must-have, not a nice-to-have
5+ years of experience in accounts receivable and collections)
Experience billing and collecting with insurance carriers, ideally within a case management environment
Comfortable working with AR aging reports, including manual tracking (Excel) while systems are being integrated
Strong problem-solving skills and sound judgment on account discrepancies and adjustments
Flexible, adaptable mindset — this is a newer function for the organization, and processes are still evolving
Ability to work hybrid, with occasional in-office time at the Kalamazoo location as needed
Details
Full-time, day shift
Hybrid schedule during initial training period, field location in Kalamazoo, MI
Transitions to remote once training is complete
No travel required
**Ready to put your PIP collections expertise to work on a growing team? Apply today!**