Accounts Receivable Manager

This role focuses on strengthening billing and collections processes, improving cash flow, reducing delinquent accounts, ensuring compliance with financial controls, and developing a high-performing Accounts Receivable team. Our Client is a well-established organization seeking an experienced Accounts Receivable and Collections Manager to lead a high-performing finance team.

ABOUT OUR CLIENT
Our Client is a well-established organization seeking an experienced Accounts Receivable and Collections Manager to lead a high-performing finance team. This is an excellent opportunity for a strategic accounting professional who enjoys improving processes, leading people, and driving operational excellence.

ABOUT THE ROLE
The AR & Collections Manager is responsible for leading the Accounts Receivable function and overseeing the complete order-to-cash process. This role focuses on strengthening billing and collections processes, improving cash flow, reducing delinquent accounts, ensuring compliance with financial controls, and developing a high-performing Accounts Receivable team.

RESPONSIBILITIES

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  Lead, coach, mentor, and develop the Accounts Receivable team.
  
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  Manage hiring, training, performance evaluations, and employee development.
  
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  Oversee the end-to-end order-to-cash process.
  
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  Develop and enforce Accounts Receivable policies and procedures.
  
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  Optimize billing, invoicing, and collections processes.
  
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  Improve cash flow through effective receivables management.
  
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  Reduce delinquent accounts and minimize bad debt.
  
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  Monitor and continuously improve order-to-cash workflows.
  
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  Implement quality assurance methodologies within billing operations.
  
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  Develop process improvement initiatives to increase collection effectiveness.
  
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  Partner with cross-functional teams to improve operational efficiency and customer satisfaction.
  
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  Collaborate with customers to resolve billing issues and implement corrective actions.
  
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  Provide financial guidance to EPC and contract teams regarding project billing.
  
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  Complete monthly Accounts Receivable subledger reconciliations and resolve discrepancies.
  
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  Evaluate customer creditworthiness and review credit terms and limits.
  
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  Develop and maintain formal credit policies, approval thresholds, and escalation procedures.
  
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  Provide weekly credit hold reporting to the Sales team.
  
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  Ensure month-end cash application and Accounts Receivable reporting deadlines are achieved.
  
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  Analyze departmental workflows to identify productivity improvements.
  
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  Ensure accurate recording, application, and reconciliation of customer payments.
  
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  Monitor aging reports and support collection activities.
  
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  Lead collection efforts for delinquent and escalated accounts.
  
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  Negotiate payment arrangements and resolve customer disputes, short payments, and deductions.
  
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  Assist with monthly and quarterly financial reporting.
  
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  Manage bad debt reserves and account write-offs in accordance with company policy.
  
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  Coordinate legal collection matters, bankruptcies, judgments, and third-party collection agencies.
  
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  Collaborate with Sales & Use Tax to ensure accurate invoicing.
  
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  Develop and report Accounts Receivable KPIs including DSO, collection effectiveness, past-due percentages, and cash forecasts.
  
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  Support internal and external audits by preparing schedules, reconciliations, and supporting documentation.
  
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  Perform additional duties as assigned.
  

QUALIFICATIONS

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  Associate degree in Accounting, Finance, Business Administration, or a related field required.
  
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  Minimum of seven years of progressive Accounts Receivable and Collections experience required.
  
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  Minimum of three years of supervisory experience required.
  
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  Strong understanding of Accounts Receivable, billing, collections, credit management, and financial controls.
  
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  Working knowledge of legal and regulatory requirements related to collections.
  
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  Experience developing and implementing process improvements.
  
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  Strong leadership and team development skills.
  
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  Excellent analytical, organizational, and problem-solving abilities.
  
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  Strong negotiation and conflict resolution skills.
  
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  Excellent verbal, written, and presentation communication skills.
  
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  Advanced Microsoft Excel and Microsoft Office proficiency.
  
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  Ability to manage multiple priorities while maintaining exceptional attention to detail.
  

PREFERRED QUALIFICATIONS

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  Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  
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  Experience with credit reporting and third-party collection agencies.
  
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  Experience supporting internal and external audits.
  
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  Experience working within a multi-entity, manufacturing, or industrial environment.
  
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  Experience with ERP and Accounts Receivable platforms including NetSuite, SL8, Billtrust, BlackLine, or similar systems.
  

KNOWLEDGE

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  Knowledge of ERP systems supporting Accounts Receivable processes.
  
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  Experience assisting with ERP implementations.
  
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  Understanding of credit and collections best practices.
  
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  Knowledge of bad debt reserve methodology and write-off approval processes.