Accounts Receivable Credit Analyst
Location: Grand Rapids, MI, 49505
Employment Type: Full-Time
Department: Finance
Position Overview
We are seeking a detail-oriented Accounts Receivable Credit Analyst to support customer accounts, collections, credit analysis, and cash flow management. The ideal candidate will have 3+ years of high-volume AR or Finance experience and be comfortable working with customers, internal teams, and ERP systems.
Key Responsibilities
- Manage assigned customer accounts and monitor aging balances to keep accounts current.
- Follow up on past-due invoices and resolve payment issues, discrepancies, deductions, and short payments.
- Monitor customer accounts and portals to identify potential issues before invoices become overdue.
- Manage customer credit holds, including adding and removing holds as appropriate.
- Partner with Sales and Customer Service to resolve account and payment issues.
- Escalate collection concerns to management when necessary.
- Provide invoices, credit memos, statements, and account information to customers.
- Analyze credit data, payment history, and financial statements to assess customer credit risk.
- Prepare AR, credit, and collections reports and support audits as needed.
- Maintain accurate customer records and meet established department goals and deadlines.
Qualifications
- 3+ years of high-volume Accounts Receivable, Credit, Collections, or Finance experience.
- High School Diploma or GED required.
- Experience with ERP systems such as Oracle, SAP, NetSuite, or similar.
- Intermediate Microsoft Office/Excel skills.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication skills and ability to manage multiple priorities.
Preferred
- B2B AR/Collections experience
- Manufacturing or distribution industry experience
- Credit risk or financial statement analysis experience
- Experience with deductions, disputes, and credit holds