Accounts Receivable Coordinator Collections
Location: Wixom, MI
Pay Rate: $22/hour
Employment Type: Contract-to-Hire
Schedule: Monday Friday, On-Site
Start: ASAP
Position Overview
We are currently seeking an experienced and motivated Accounts Receivable Coordinator to join our team in Wixom, MI. This position will initially focus 100% on collections, making strong communication, professionalism, persistence, and customer service skills essential.
The ideal candidate will be comfortable making phone calls, communicating with customers regarding past-due accounts, and consistently following up to secure timely payments.
Key Responsibilities
- Make outbound calls to customers regarding past-due accounts and outstanding balances.
- Follow up consistently with customers by phone and email regarding payment status.
- Maintain professional and positive customer relationships throughout the collection process.
- Review accounts and identify overdue balances requiring follow-up.
- Document collection activities, customer communications, and payment commitments accurately.
- Research and help resolve billing or account discrepancies.
- Escalate unresolved issues when appropriate.
- Maintain organized records and support the Accounts Receivable team as needed.
- Meet collection goals while providing excellent customer service.
Qualifications
- Previous Accounts Receivable, Collections, Billing, or Customer Service experience preferred.
- Strong verbal and written communication skills.
- Comfortable making frequent outbound collection calls.
- Professional, confident, and persistent when communicating with customers.
- Strong attention to detail and organizational skills.
- Ability to follow up consistently and manage multiple accounts.
- Proficiency with Microsoft Office, particularly Excel and Outlook, is a plus.
- Ability to work independently while contributing to a team.
What We Offer
- $22/hour
- Contract-to-hire opportunity
- Monday Friday schedule
- 100% on-site in Wixom
- Flexible start time, as long as the schedule is consistent
- Opportunity for long-term employment based on performance
How to Apply
This position is available ASAP. Qualified candidates are encouraged to apply immediately.
If you have experience with collections, accounts receivable, billing, or customer follow-up and are looking for a long-term opportunity, we would like to hear from you.