Highlights
Summary: We are seeking a detail-oriented Accounts Receivable Collections Specialist to manage customer accounts, collect outstanding balances, and support the overall accounts receivable process. This role is responsible for monitoring aging reports, resolving billing issues, maintaining customer relationships, and ensuring timely collection of receivables.
Numbers & Facts
| Location | Ridgeland, NY |
| Industry | Financial Services |
| Salary | $24–$27 |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1962 |
| Website | http://www.kforce.com/ |
Description
Kforce has a client that is seeking an Accounts Receivable Collections Specialist in Ridgeland, NY.
Summary:
We are seeking a detail-oriented Accounts Receivable Collections Specialist to manage customer accounts, collect outstanding balances, and support the overall accounts receivable process. This role is responsible for monitoring aging reports, resolving billing issues, maintaining customer relationships, and ensuring timely collection of receivables. The ideal candidate will have strong communication and negotiation skills, a customer-focused mindset, and experience working in a fast-paced environment.
Key Responsibilities:
- Manage a portfolio of customer accounts and collect outstanding balances
- Conduct collection activities through phone calls, emails, and written correspondence
- Monitor aging reports and prioritize collection efforts to reduce delinquent accounts
- Investigate and resolve billing discrepancies, payment issues, and customer disputes
- Negotiate payment arrangements and follow up on payment commitments
- Process account adjustments and maintain accurate account records
- Reconcile customer accounts and research outstanding balances
- Collaborate with Sales, Customer Service, and Finance teams to resolve account issues
- Prepare collection status reports and provide updates to management
- Maintain compliance with company policies and collection procedures
- Support month-end accounts receivable activities and reporting requirements
Requirements:
- High School diploma/GED or equivalent required; Associate's or Bachelor's degree preferred
- 2+ years of accounts receivable, collections, credit, or related accounting experience
- Experience with customer account reconciliation and dispute resolution
- Experience with ERP or accounting systems
- Strong understanding of accounts receivable and collection processes
- Strong communication, negotiation, and customer service skills
- Excellent attention to detail and organizational skills
- Proficiency in Microsoft Office, particularly Excel
- Ability to manage multiple priorities and meet deadlines
- B2B collections experience
- Experience in a high-volume collections environment
- Experience with ERP systems such as SAP, Oracle, NetSuite, or similar
- Knowledge of credit and collections best practices
- Accounts Receivable
- Collections Management
- Customer Account Reconciliation
- Payment Resolution
- Cash Flow Management
- Negotiation Skills
- Problem Solving
- ERP Systems
- Communication Skills
- Attention to Detail
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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About Company
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.
Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.