Location: Mobile, AL
Job Type: Full-Time
Schedule: Monday–Friday, 7:30 AM–4:30 PM
What You'll Do
- Manage assigned customer accounts and maintain accurate accounts receivable records.
- Prepare, review, and distribute invoices, statements, and other account documentation.
- Monitor outstanding balances and take appropriate action on past-due accounts.
- Communicate with customers by phone and email regarding outstanding invoices and payment concerns.
- Research and resolve billing discrepancies, account questions, and payment issues.
- Process and accurately apply payments received through checks, ACH, credit cards, and other payment methods.
- Investigate and resolve unapplied payments and account discrepancies.
- Review aging reports and prioritize collection activities based on account status.
- Establish and monitor payment arrangements when appropriate.
- Maintain detailed records of collection efforts and customer communications.
- Assist with account reconciliations and month-end accounting activities.
- Work closely with sales and other internal departments to resolve invoicing and customer account issues.
- Assist with credit memos, account adjustments, refunds, and other AR-related transactions.
- Escalate significant credit or collection concerns to management.
- Maintain confidentiality of financial and customer information.
- Provide general accounting and administrative support as needed.
Requirements
What We're Looking For
- High school diploma or GED required.
- 2+ years of accounts receivable, collections, or related accounting experience.
- Working knowledge of accounting principles and practices.
- Previous experience with credit and collections.
- Strong attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Ability to prioritize work and effectively manage multiple customer accounts.
- Proficiency with Microsoft Office, particularly Excel and Outlook.
- Intermediate to advanced Excel skills preferred.
- Experience using accounting or ERP software; experience with Microsoft Dynamics NAV or a similar system is a plus.
- Professional, dependable, and customer-service-oriented approach.
Work Environment
This is a professional office position involving extended periods of computer and phone use. The role is primarily sedentary but may occasionally require standing, bending, filing, or retrieving records.
Additional Requirements
- Must have a valid driver's license.
- Must be able to complete a background check successfully and drug screening.
- Must be authorized to work in the United States.
Benefits
Benefits may include:
- Competitive pay based on experience
- Medical, dental, and vision insurance
- Paid time off
- Paid holidays
- 401(k) or retirement savings plan
- Opportunities for long-term career growth
- Professional and supportive work environment
Why Apply?
This is an excellent opportunity for an experienced AR/Collections professional looking for a stable, full-time opportunity with a Monday–Friday schedule. If you're organized, financially detail-oriented, and confident working directly with customers to resolve account and payment issues, we'd like to hear from you!