Accounts Receivable Associate Jobot
Albuquerque, NM3 days ago
- $18–$20 Per Hour
Highlights
Major wholesale distributor in Albuquerque seeks Accounts Receivable Clerk/Receptionist who posts customer payments by verifying invoice coding; verifying transactions; scheduling disbursements; obtaining authorization of payments; evaluating and approving account investigations; resolving special cases; authorizing stop-payments; coordinating daily receiving reporting; following internal accounting controls. Able to work under time pressure and maintain/produce accurate customer records to reflect account status while providing a high level of service and efficiently resolving concerns posed by the customer.
Numbers & Facts
| Location | Albuquerque, NM |
Description
Major wholesale distributor in Albuquerque seeks Accounts Receivable Clerk/Receptionist who posts customer payments by verifying invoice coding; verifying transactions; scheduling disbursements; obtaining authorization of payments; evaluating and approving account investigations; resolving special cases; authorizing stop-payments; coordinating daily receiving reporting; following internal accounting controls.
POSITION OVERVIEW
- Responsible for entering customer payments into Sapphire, researching and reconciling discrepancies and credits on the customer account.
- Also responsible for updating and maintaining all aspects of their customer account portfolio - contact information, notes on account status, courtesy calls and handling customer requests.
- Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status.
- Answering phones, greeting guests, filing, email communication
- Responsible for a high volume of customer accounts.
GENERAL ACCOUNTABILITIES
- Perform collection procedures as outlined in SOPs
- Escalate to supervisor as needed
- Follow up and review accounts for compliance with Nevada credit law and SOPs notes, courtesy calls, etc.
- Cash application through various payment methods checks/cash, EFT, Online Bill Pay, Drivers, NSFs and notify customer/sales of term changes
- Monthly statement distribution Work with sales and other departments to handle disputes on accounts
- Able to work independently without supervision
- Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers
- Ensure that customer service is held to the highest standard, maintaining good working relationship
- Ensure that customer accounts are reconciled and kept up to date with attention to detail and accuracy
- Ensure that customer questions are answered timely
- Accurately and effectively handle large volumes of orders and calls.
- Ensure that customer service is held to the highest standard, maintaining good working relationship with outside and inside contacts
- Responsible for problem solving with a positive and professional demeanor
- Able to work under time pressure and maintain/produce accurate customer records to reflect account status while providing a high level of service and efficiently resolving concerns posed by the customer
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