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Accounts Receivable Clerk/Receptionist

A+ Consulting

  • Albuquerque, NM
  • 2 days ago

    Highlights

    Major wholesale distributor in Albuquerque seeks Accounts Receivable Clerk/Receptionist who posts customer payments by verifying invoice coding; verifying transactions; scheduling disbursements; obtaining authorization of payments; evaluating and approving account investigations; resolving special cases; authorizing stop-payments; coordinating daily receiving reporting; following internal accounting controls. Able to work under time pressure and maintain/produce accurate customer records to reflect account status while providing a high level of service and efficiently resolving concerns posed by the customer.

    Numbers & Facts

    LocationAlbuquerque, NM

    Description

    Major wholesale distributor in Albuquerque seeks Accounts Receivable Clerk/Receptionist who posts customer payments by verifying invoice coding; verifying transactions; scheduling disbursements; obtaining authorization of payments; evaluating and approving account investigations; resolving special cases; authorizing stop-payments; coordinating daily receiving reporting; following internal accounting controls.

    POSITION OVERVIEW
    • Responsible for entering customer payments into Sapphire, researching and reconciling discrepancies and credits on the customer account.
    • Also responsible for updating and maintaining all aspects of their customer account portfolio - contact information, notes on account status, courtesy calls and handling customer requests.
    • Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status.
    • Answering phones, greeting guests, filing, email communication
    • Responsible for a high volume of customer accounts.

    GENERAL ACCOUNTABILITIES 
    • Perform collection procedures as outlined in SOPs
    • Escalate to supervisor as needed
    • Follow up and review accounts for compliance with Nevada credit law and SOPs  notes, courtesy calls, etc.
    • Cash application through various payment methods checks/cash, EFT, Online Bill Pay, Drivers, NSFs and notify customer/sales of term changes
    • Monthly statement distribution Work with sales and other departments to handle disputes on accounts
    • Able to work independently without supervision
    • Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers
    • Ensure that customer service is held to the highest standard, maintaining good working relationship
    • Ensure that customer accounts are reconciled and kept up to date with attention to detail and accuracy
    • Ensure that customer questions are answered timely
    • Accurately and effectively handle large volumes of orders and calls.
    • Ensure that customer service is held to the highest standard, maintaining good working relationship with outside and inside contacts
    • Responsible for problem solving with a positive and professional demeanor
    • Able to work under time pressure and maintain/produce accurate customer records to reflect account status while providing a high level of service and efficiently resolving concerns posed by the customer
     


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