Accounts Receivable Billing Specialist

About the role

Do you thrive in a team-driven environment and seek a culture that promotes growth and development? We are seeking an Accounts Receivable Billing Specialist who will be responsible for connecting with customers with past-due balances and finding ways to resolve billing-related customer issues. A great benefit to this position is its consistency of repeatable tasks, and working with a fantastic team! This position has the potential to be remote after a period of in office training and is for our Logan, Utah location.

Who is Fox?

Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the INC 5000 list two years in a row and was awarded the Utah Business Magazine Fast 50 award in 2022. With over 30 locations across the country in 15 states, Fox's growth is attributed to its solid core values and mission to develop confident leaders and empower individuals to provide strong, outstanding service.

We aren't just a pest control company that provides top-quality service. Our number one priority is to develop and strengthen lasting relationships with our employees, customers, and anyone else with whom we come in contact. By building up leaders and maintaining positive relationships with our customers, we work to make a difference in the lives of our employees and community. We focus on RELATIONSHIPS FIRST and SERVICE ALWAYS.

Position Details

• Title: Accounts Receivable Billing Specialist
• Start Date: Position available for a quick start
• Location: Logan, Utah (Potential remote eligibility following training and approval)
• Reports to: Accounts Receivable Team Lead
• Wage: $18 - $20/hr
• Employment Status: Full-Time, Hourly, Non-Exempt (At-Will)
• Benefits: 
• • Competitive Health Insurance including Medical, Dental, and Vision for full-time employees 401k with a generous company match
  • PTO after just 30 days for Full-time individuals 
  • Paid Holidays 
  • Paid Sick leave and Bereavement for FT/PT employees
  • Empowering and positive workplace culture 
  • Strong potential and room for growth with an Individualized Leadership Plan for every team member
  • Paid hands-on training opportunities

Responsibilities

• Support the growth of Fox Pest Control through excellent customer service
• Connect with customers to resolve billing issue; collect payments, release invoices, data entry
• Contacting customers by phone, email, mail and by text
• Process all work with integrity and incredible attention to detail
• Consistent flexible work schedule - 8 hr shifts between 6 AM - 6 PM

Skills and Qualifications

• High School degree/GED or higher
• Great customer service skills
• Proficient with Excel
• Spanish fluency is preferred
• Attention to detail and ability to pick out trends
• Data entry with accuracy and speed
• Ability to prioritize and quickly shift focus between various tasks
• Willingness and commitment to cultivating a positive and uplifting company culture
• Self-starter mentality and highly motivated

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