About the Role
We are seeking an Accounts Receivable & Billing Specialist to support accurate customer invoicing, maintain accounts receivable records, assist with collections, and reconcile customer balances. In this full-time Finance / Accounting role, you will review sales orders, contracts, pricing, and supporting documentation; resolve billing and payment discrepancies; and collaborate across departments to support accurate balances and healthy cash flow.
What You'll Do
Billing and Invoicing
- Create and issue accurate customer invoices in a timely manner.
- Verify sales orders, contracts, pricing, billing terms, and supporting documentation before invoice release.
- Manage recurring billing schedules and maintain organized billing records.
- Prepare Time & Material billings, AIA billings, and invoices using customer-required forms.
- Identify and resolve incomplete documentation, pricing discrepancies, and other billing issues.
Accounts Receivable and Collections
- Research unapplied or misapplied payments and maintain accurate payment records.
- Reconcile accounts receivable records and customer balances, investigating and resolving discrepancies.
- Monitor aging reports and overdue accounts; follow up consistently on past-due invoices.
- Arrange payment plans when appropriate and document collection activity and customer commitments.
- Investigate billing disputes and work toward timely, constructive resolution while maintaining positive customer relationships.
Reporting and Analysis
- Prepare and review accounts receivable reports, including aging balances and collection activity.
- Monitor collection rates, recurring issues, and significant account changes.
- Provide management with accurate, timely information regarding cash flow, outstanding balances, and receivables trends.
Cross-Functional Support and Compliance
- Partner with sales, finance, and customer service teams to resolve account and billing discrepancies.
- Maintain complete and accurate records in accordance with established procedures and applicable accounting standards.
- Support month-end and year-end close activities related to billing and accounts receivable.
- Communicate clearly and professionally with customers and internal stakeholders.
What You'll Bring
- High school diploma or equivalent required; associate degree in accounting, finance, business, or a related field preferred.
- Previous experience in billing, accounts receivable, collections, or a related accounting function preferred.
- Working knowledge of invoicing, payment application, account reconciliation, and aging reports.
- Experience with Time & Material and AIA billing is preferred.
- Proficiency with Microsoft Excel and accounting or enterprise resource planning systems.
Skills for Success
- Strong attention to detail, accuracy, and follow-through.
- Effective organization and time-management skills with the ability to manage recurring deadlines.
- Professional written and verbal communication skills.
- Sound judgment, problem-solving ability, and a customer-focused approach.
- Ability to handle confidential financial information responsibly and collaborate across functions.
Work Environment
You will regularly use a computer and standard office systems, work with detailed financial information, and manage multiple priorities and recurring deadlines. Responsibilities may evolve with business needs.
Position Details
Location: Kingsport, TN
Work arrangement: On-site
We offer our employees:
Medical, Dental
Vision
STD
LTD
Group Life
Accidental Death and Dismemberment
Voluntary Life
401k plan with Co. match.
Supplemental options: Accident plan, Critical Illness plan, Whole life insurance, FSA.
Physical Profile Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This job is performed in a generally clean and healthy environment. The usual and customary methods of performing the job's functions are sedentary but may require the following physical demands: occasional lifting, carrying, pushing and/or pulling up to 20 pounds; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling and significant fine finger and motor dexterity. This role routinely uses standard office equipment such as computers/printers/scanners/fax machines, phones, filing cabinets, etc. Employees must have the ability to transport necessary equipment and supplies and set-up for meetings, etc. The employee must have a current driver's license and have the ability to travel to various locations at times for various reasons.
T E C Industrial is a Drug-Free, E-Verify, Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.