At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.Conduct all aspects of insurance follow-up and collections, including account resolution, payer communications, and utilization of payer portals and systems to ensure accounts are progressing appropriatelyWork assigned accounts to resolution, including basic denials and appealsEnsure compliance with payer regulations, company policies, and applicable healthcare lawsPartner cross-functionally with internal teams and external stakeholders to optimize revenue cycle performanceFollow departmental best practices and processesIdentify and document denial reasonsMaintain accurate and detailed account notesMeet daily productivity and quality expectationsEscalate complex or unresolved issues to Senior Associates or Team LeadsKey Performance Indicators (KPIs)Maintain or exceed A/R resolution targets (e.g., accounts worked and resolved within established timelines).Meet or exceed productivity benchmarks (e.g., accounts worked per day/week based on complexity).Demonstrate quality and accuracy standards , minimizing rework and errors in account handling.Experience & RequirementsHigh School Diploma or equivalent required; Associate's or Bachelor's degree preferred0-2 years of experience in physician collections, A/R follow-up, and denial managementProficiency in Microsoft Office applications (Excel, Word, Outlook); experience with reporting and data analysis tools preferredProven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environmentStrong communication and interpersonal skillsAdditional QualificationsIn-depth knowledge of HIPAA regulations and healthcare privacy laws; maintain strict compliance at all times.Exceptional attention to detail and organizational skills.Ability to work independently while contributing to a team-oriented environmentDemonstrated problem-solving skills with a proactive and solution-driven approachPay Range$50,000 - $65,000 USDAlteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.#J-18808-Ljbffr