Accounts Payable and Receivable Clerk

The ideal candidate has previous bookkeeping or accounting experience, strong problem-solving skills, and the ability to provide responsive service to clients, carriers, vendors, and internal team members. Research and resolve payment and billing discrepancies, including missing payments, overpayments, billing errors, unapplied funds, and funding transfers.

Position Summary Topline Insurance Agency is seeking a detail-oriented Accounts Payable and Receivable Clerk to support the agency's daily accounting operations. This position is responsible for accurately processing payments, receivables, invoices, refunds, account adjustments, and related financial transactions. The ideal candidate has previous bookkeeping or accounting experience, strong problem-solving skills, and the ability to provide responsive service to clients, carriers, vendors, and internal team members. Experience with Applied Epic is preferred. Essential Job DutiesAccounts Receivable

• Accurately record and apply client and agency receivables in the accounting system.
• Process payments received by check, credit card, field deposit, wire transfer, electronic funds transfer (EFT), and cash.
• Reconcile payments to invoices and ensure transactions are posted to the correct accounts.
• Research and resolve payment and billing discrepancies, including missing payments, overpayments, billing errors, unapplied funds, and funding transfers.
• Prepare and process credit card and check refunds.
• Process billing adjustments and issue account credits in accordance with company procedures.
• Contact clients regarding outstanding balances and send invoices, statements, and payment reminders.
• Evaluate transactions and recommend the appropriate accounting treatment when standard procedures do not apply.

Accounts Payable

• Review, code, and enter vendor and carrier invoices accurately and promptly.
• Verify invoice details, approvals, account classifications, and supporting documentation before processing payments.
• Prepare and process payments by check, ACH, wire transfer, or other approved methods.
• Reconcile vendor statements and research missing invoices, duplicate charges, payment discrepancies, and outstanding balances.
• Maintain accurate vendor records, payment documentation, and accounts payable files.
• Respond to vendor, carrier, and internal inquiries regarding invoice and payment status.
• Assist with month-end reconciliations and other accounting close activities.

General Responsibilities

• Maintain accurate and complete accounting records in Applied Epic and other applicable systems.
• Perform administrative duties, including data entry, invoice preparation, document filing, and correspondence.
• Follow established internal controls, accounting procedures, and confidentiality requirements.
• Review work completed by the designated backup employee and provide guidance as needed.
• Assist with audits, account reconciliations, reporting, and special projects.
• Perform other accounting and administrative duties as assigned.

Required Skills and Competencies

• Strong attention to detail and commitment to accuracy.
• Understanding of basic accounting principles and practices.
• Strong analytical, reconciliation, and problem-solving skills.
• Effective written and verbal communication skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple priorities and meet established deadlines.
• Professional customer service skills.
• Ability to handle confidential financial information appropriately.
• Proficiency with Microsoft Office, particularly Excel and Outlook.
• Ability to work independently and collaboratively as part of a team.

Education and Experience

• High school diploma or equivalent required.
• Associate or bachelor's degree in accounting, finance, business administration, or a related field preferred.
• Previous accounts payable, accounts receivable, bookkeeping, or accounting experience required.
• Experience working in an insurance agency or insurance accounting environment preferred.

Experience with Applied Epic is strongly preferred

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