Accounting Support Assistant

Accounting Support Assistant

Salary

$24.68 - $34.60 Hourly

Location

Sherburne County Government Center, 13880 Business Center Drive NW, Elk River 55330-1692, MN

Job Type

Full Time

Job Number

2026-01748

Department

Health & Human Services

Opening Date

09/04/2026

Closing Date

9/16/2026 11:59 PM Central

• Description
• Benefits
• Questions

Job Summary

Are you looking for meaningful work?

Interested in making a difference in your community? Come work for Sherburne County Health & Human Services!

This position is responsible for the maintenance, processing and preparation of difficult and complex accounts and reports in the Accounting Unit of a large Health & Human Services Agency. This position requires substantial knowledge of Agency programs and accessing information in various state computer systems to maintain an integral part of an extensive accounting operation.

Our Mission: The mission of Sherburne County Health and Human Services (SCHHS) is to promote and protect the health, safety, well-being, and self-sufficiency of Sherburne County residents.

Our Vision: It is the intent of the organization to provide human service programs to the residents of Sherburne County, designed to protect and enhance the lives of vulnerable populations (such as the developmentally disabled, children in need of protective services, vulnerable adults, mentally ill, and others).

This position is located at the Government Center in Elk River, MN. Our regular business hours are Monday-Friday 8:00am-4:30pm, though the department provides staff with flexibility in effort to strive for a desired work/life balance. Sherburne County is one of the fastest growing counties in Minnesota, where you can find a nice blend of suburban and rural life. If you are interested in bringing your skill and talent to a dynamic department in a growing community, we encourage you to apply for this great opportunity.

Learn more about our workplace culture and a brief overview of our employee benefits.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

These examples of typical duties do not include all possible tasks for this classification and do not limit the assignment of related tasks. Regular attendance according to the departments approved work schedule is required for all Sherburne County positions.

• General ledger receipt processing. Assign correct description to incoming revenues. Troubleshoot unknown checks for receipting purposes. Assign correct account number to incoming receipts and track revenue source to assure full receipt of funds.
• Prepare various financial and statistical spreadsheets for fiscal supervisor and management team. Develop revenue and expenditure reports for specific programs and provide summaries upon request.
• Prepare bills and invoices in a manner that is acceptable by the Office of the State Auditor's.
• Trouble shoot vouchers and payments with clients, vendors, and staff.
• Prepare and submit reports and claims to the state to procure reimbursement.
• Post journal entries.
• Backup to other various accounting functions.
• Return phone calls within 24-48 hours.
• Prioritize work daily, weekly, and monthly to coincide with deadlines established by Federal, State and County rules.
• Recommend policy, procedure and protocol changes and enhance and advance the quality and timelines of the services.
• Create, maintain, and compile data for various spreadsheets and reports.
• Develop and maintain respectful and cooperative working relationships with clients, the public, providers, managers, and staff at all organizational levels.
• Confer regularly with and keep immediate supervisor informed on all important matters pertaining to assigned job accountabilities.
• Demonstrate by personal example the service excellence and integrity expected from all employees.
• Attend unit/agency meetings, training sessions/conference/seminars, etc. as they relate to division programs to expand knowledge and improve on specific skills. Share relevant information from training with unit.
• Develop and maintain a thorough working knowledge of all department and County-wide policies, protocols and procedures that apply to the performance of this position.
• Represent Agency on assigned task forces, committees, and work groups.
• Manual accounting and computerized accounting of overpayments, and old and new debts owed to Sherburne County Health and Human Services.
• Make initial contact with client to set up repayment of debts.
• Send statements and set up payment plans.
• Arrange for debt repayment or establish repayment schedules, based on customers financial situation.
• Refer delinquent cases to collections officers.
• Respond to phone calls from clients inquiring as to the reason for the overpayment. Explain repayment plan received and refer to eligibility specialist if needed to ascertain reason for overpayment.
• Post accurate payments made to computerized Collection system and manual system. If MAXIS related, post payments to proper account in MAXIS.
• Reconcile balance owed with MAXIS.
• Record and Post Recoupments, TOP payments and Revenue Recapture.
• Inform Collections worker if any account needs attention.
• Work closely with workers concerning correspondence such as bad checks, phone calls, letters, and memos.
• Work closely with Collections Officer.
• Stop and restart statements at Collection Officer's request.

Minimum Qualifications

An individual must meet the minimum qualifications as stated below to qualify for this position.

High School Diploma/GED or equivalent education plus work experience and 1 year of relevant administrative, direct customer service with the public or human services work experience or equivalent education plus work experience.

Preferred experience in a Federal, State, County, or City human services department.

Licensure: Valid MN drivers license.

Other training which is desirable for the position:

Medicaid Management Info System (MMIS)

MAXIS (computer system used by state and county workers to determine eligibility for public assistance and health care)

Minnesota Eligibility Technology System (METS)

Social Service Information System (SSIS)

MN Information Transfer System (MN-ITS)

Providing Resources to Improve Support in Minnesota (PRISM)

Integrated Financial Management software (IFS)

PH Documentation System (PHDoc)

Minnesota Electronic Child Care System (MEC2)

COMPASS (productivity software)

Microsoft Products - Excel, Word, Outlook, SharePoint

Zingtree (interactive decision tree software)

Onbase (information platform for managing content, processes, and cases)

Supplemental Information

Desirable Knowledge, Skills, and Abilities

• Knowledge of standard office practices and procedures.
• Knowledge of English grammar, punctuation, and vocabulary.
• Ability to operate office machines.
• Ability to organize and prioritize work in a timely manner.
• Ability to follow instructions and work independently.
• Ability to effectively communicate verbally and in writing.

Accountabilities Shared By All Employees

• Performs job responsibilities in a manner consistent with the Countys vision, mission and values.
• Develops and maintains a thorough working knowledge of all department and county-wide policies, protocols and procedures that apply to the performance of this position.
• Develops respectful and cooperative working relationships with co-workers.
• Informs immediate supervisor of all important matters pertaining to assigned job responsibilities.
• Seeks opportunities for further personal growth and development.
• Represents the County in a professional manner to all internal and external contacts when doing the Countys business.
• Complies with all rules and policies in order to maintain a safe work environment.

Hiring Salary Range:

$24.68 - $29.64/hour

Union: Teamsters

Hours of Work:

This position has a usual work schedule of 8:00 a.m. to 4:30 p.m., Monday through Friday; may include occasional evening and weekend hours.

Interviews:

Selected candidates will be notified via email the week of September 21st, for 10-minute phone interviews September 25th and/or 28th.

Physical Requirements and Work Environment

Must be able to exert light physical effort in sedentary to light work. May involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 25 pounds).

Must be able to operate office equipment, scanner, calculator, computer, and telephone system; requires manual and physical dexterity. Many hours of computer and phone related work. Hand eye coordination and visual acuity are necessary to work between paper documents and the computer monitor.

40% - 100% Inside Work*

Work is normally performed in an office environment. Headaches, eyestrain, and other related occupational hazards reflect the most common potential for injury in the office. This position is subject to moderate office noise levels. There is some mental stress involved resulting in inconvenience and frustration.

May have required attendance at evening/off hour's meetings.

Direct contact with the public (supplying or seeking information) on specialized matters. Contact may include clients, co-workers, lead workers, management, hospitals and clinics, and other agencies. Travel to client homes, places of work and other settings may be required (some examples of settings include client's: homes, apartments, hospitals, group homes, schools, shelters, correctional facilities, and treatment facilities). Work that requires direct service with client may include some disagreeable human interactions with clients who are angry, uncooperative, hostile or have mental illnesses.

• This is typical, but subject to change depending on assigned unit and if duties include outreach.

Sherburne County offers a comprehensive benefits package, including:

• Medical (employee, employee + spouse, employee + child(ren), or family coverage). Monthly premiums for Employee only coverage are covered 100% by the county.

• County Contributions to VEBA and HSA plans

• Employer paid $25,000 Term Life Policy

• Optional Benefits:

• Dental Insurance

• Vision Insurance

• Additional Supplemental Life Insurance for self, spouse and child(ren)

• Short-Term Disability

• Long-Term Disability

• Flexible Spending Accounts (Health Care Reimbursement and/or Dependent Care Reimbursement Account)

• Accident Insurance

• Critical Illness Insurance

• Hospital Care Insurance

• Deferred Compensation Plan

• Tuition Reimbursement

• Annual Paid Time Off accrual of 21 days to start, increasing up to a maximum of 33 days per year.

• 12 paid holidays

• Paid Parental Leave

• On-Site Well@Work Clinic available to Sherburne County Employees and Dependents covered under our plan.

• Employee Assistance Program (EAP)

• Public Employees Retirement (PERA):

Part-Time employees working less than 30 hours per week, Seasonal, Temporary and Interns are not eligible for benefits.

01

In order to receive credit for the supplemental questions, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired, including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Have you provided such information within the body of the application? (Information should be provided in the appropriate areas, to include the following: Education - highest level completed, Work Experience - each position should be listed separately, Certificates & Licenses, Skills and Additional Information.) Any misstatements or falsification of information may eliminate you from consideration. "See resume" is not an acceptable response to the questions.

• I have read the above statement

02

Note the following when responding to questions: One-year full-time experience equals 2080 hours, or 40 hours per week. Part-time hours must be pro-rated, for instance two years working 20 hours per week equals one year of full-time experience. Select "yes" below if you have read and understand this calculation instruction.

• Yes
• No

03

What is your highest level of education completed? (Diploma/Degree must be held by the closing date of this posting to receive credit.)

• Less than High School Diploma/GED
• High School Diploma/GED
• Some College/Technical Training/Certificate Programs (no degree received)
• Associates Degree
• Bachelors Degree or higher

04

List area of study for any programs beyond HS Diploma/GED. (i.e. vocational training in Basic Accounting; BA in Business Management, etc.) If no continued education. If you have none, type N/A.

05

The starting pay rate for this position is firm at $24.68 per hour. Would you be willing to accept the starting pay rate?

• Yes
• No

06

How many years of full-time work-related accounting experience do you have?

• Less than 1 year
• 1 year but less than 2 years
• 2 years but less than 3 years
• 3 years but less than 4 years
• 4 years but less than 5 years
• 5 years or more
• No Experience

07

Do you have experience working for a City, County, State or Federal Human Services Agency?

• Yes
• No

08

List the name of the agency AND position held. Note: We must be able to verify this information in the Work History section of your application.

09

Do you have work-related experience with appropriate handling of petty cash or cash transactions for receipting?

• Yes
• No

10

Do you have work-related experience working with account reconciliations?

• Yes
• No

11

Do you have work-related experience working on an IBM AS400 computer?

• Yes
• No

12

Do you have work-related experience handling Accounts Receivable/Accounts Payable?

• Yes
• No

13

The work performed in this role requires interaction and providing services to individuals from a variety of cultural and ethnic backgrounds. Please check the areas below that best describe your work-related experience:

• I have experience using a translator/interpreter for a family or person who requires this service.
• I have completed professional or educational Cultural Competence training or courses.
• My job responsibilities/duties have required specific interaction with people from different racial/ethnic backgrounds.
• I am fluent in a second language.
• I have experience working with a diverse background of individuals from various socioeconomic status.
• I have experience assisting others with accessing public assistance programs
• No experience with any of the above.

14

IMPORTANT: If you checked any of the areas listed above, you must describe your work-related experience that demonstrates your ability to interact with people from cultural/ethnic backgrounds other than your own. You must also provide information about where you obtained the experience. Credit will not be given for the answers above if this additional information is missing or incomplete. (If you answered, "None of the above" to the question, enter "NA" in the text box.)

15

Which of the following products are you proficient in and have work-related experience with (using daily or multiple times per week)?

• Microsoft Products - SharePoint, Excel, Word
• Zingtree (interactive decision tree software)
• On-base (information platform for managing content, processes, and cases)
• Compass (productivity software)
• Finesse (web phone software)
• MAXIS (MAXIS is the name of the computer system used by state and county workers to determine eligibility for public assistance and health care)
• MEC2 (Minnesota Electronic Child Care System)
• METS (Minnesota Eligibility Technology System)
• MMIS (Medicaid Management Information System)
• PH Doc (PH Documentation System)
• PRISM (Providing Resources to Improve Support in Minnesota)
• Trimin ACS system (Agency Collection System)
• IFS pi (Integrated Financial Systems)
• SSIS (Social Services Information System)
• No experience with Excel

16

Veterans Preference: Veterans preference points are awarded to qualified veterans and spouses of deceased or disabled veterans and are added to the exam results. Points are awarded subject to the provisions of Minnesota Statutes 197.455. YOU MUST SUPPLY A COPY OF YOUR DD214 (Member Copy 4). Disabled veterans must also supply a Summary of Benefits Letter from the United States Department of Veterans Affairs or an equivalent letter from a service retirement board. Spouses applying for preference points must supply their marriage certificate, the veterans DD214 and Summary of Benefits Letter from USDVAFL or death certificate. All required documentation must be received no later than 4:30 p.m. on the posted closing date. Are you applying for veterans preference points?

• NO
• YES - veteran who served on active duty 181 or more consecutive days and received an honorable discharge - see MN Stat 197.447
• YES - veteran who served on active duty 181 or more consecutive days and received an honorable discharge and has a service connected disability
• YES - spouse of a veteran who served on active duty 181 or more consecutive days and received an honorable discharge and has a service connected disability (the Veteran must also be qualified to apply for the position but their service connected disability restricts them from applying for or performing the job duties)
• YES - spouse of a deceased veteran who served on active duty 181 or more consecutive days and received an honorable discharge and had a service connected disability

17

If, during or after your interview, Sherburne County determines that you have been convicted of a misdemeanor, gross misdemeanor or felony for which a jail sentence was or could have been imposed, you may be disqualified from this position by operation of law or county policy. I have read and understand this statement.

• Yes
• No

18

I affirm that the information provided is accurate and true to the best of my knowledge. I understand that any falsification may disqualify me for consideration for this and subsequent recruitments with Sherburne County for up to three years.

• Yes
• No

Required Question

Employer Sherburne County

Address Sherburne County Government Center

13880 Business Center Drive NW

Elk River, Minnesota, 55330-1692

Phone 763-765-3001

Website http://www.co.sherburne.mn.us