Accounting -Patient Accounts Supervisor

JSSA is looking for an experienced healthcare billing supervisor to join our patient accounts team full-time in our Rockville office. This role will report to the Director of Patients Accounts and supervise a team of patient account specialists; oversee the posting of insurance and client payments to the proper accounts; review client and third-party billing/collection activities; deal with complicated denials; analyze aging receivable; and monitor the automated data entry activities.

Responsibilities will include but not be limited to:

• Assist team with system issues to record/reconcile activities in clients' accounts
• Review the AR weekly to resolve outstanding AR
• Verify client's eligibility and benefits and obtain necessary authorizations for all payers as needed
• Generate weekly batches to be submitted to insurance and follow up on held claims
• Review and approve Patient Statements prior to mailing
• Oversee insurance/client posting payments activities performed by Patient Accounts staff
• Review client and third-party billings for accuracy
• Make corrections to billings and client accounts as needed
• Work closely with the department clinicians to resolve third party payer issues
• Answer incoming client and third-party inquiries via phone and/ or mail correspondence.
• Identify and resolve credit balance accounts.
• Process account adjustments, which correspond with payments and denials received from insurance companies.

Qualifications:

• AA or BS Degree
• Minimum of five years' experience processing third party billings and collecting appropriate reimbursement and 2 years of supervisory experience
• Knowledge of third-party billing and reimbursement requirements.
• Exceptional customer service and communication skills
• Proficient with Microsoft Office with advanced knowledge of Excel
• Experience with electronic billing

We Offer:

• Starting salary $70,000
• Medical/Prescriptions/Dental/Vision/Life-ADD/Disability
• Holiday/Vacation/Personal/Sick Pay
• 403(b) retirement savings plan with match
• Work-life balance and collaborative team environment
• Many opportunities for personal and professional development
• and more...

The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D