Accounting Operations Supervisor

Develop and maintain SOPs, training materials, and workflow documentation while identifying opportunities to improve efficiency, accuracy, and internal controls. Partner cross-functionally with Accounting, Sales, Operations, and other internal teams to resolve billing issues and ensure timely, accurate invoicing.

Key Responsibilities

• Lead daily Accounts Receivable and billing operations across multiple business lines, ensuring accurate and timely invoicing.
• Oversee the full billing and collections lifecycle, including invoicing, cash application, aging, reconciliations, and resolution of customer disputes.
• Manage project-based billing, ensuring invoices, supporting documentation, and collection activities are completed accurately and on schedule.
• Lead month-end AR activities, including reconciliations, reporting, accruals, and timely close completion.
• Prepare Accounts Receivable forecasts and provide leadership with visibility into collections, outstanding receivables, and expected cash flow.
• Analyze aging, collection trends, and billing performance to identify risks, improve cash flow, and proactively address outstanding balances.
• Develop and maintain SOPs, training materials, and workflow documentation while identifying opportunities to improve efficiency, accuracy, and internal controls.
• Lead, train, coach, and mentor the Accounts Receivable team, establishing clear expectations and supporting employee development.
• Partner cross-functionally with Accounting, Sales, Operations, and other internal teams to resolve billing issues and ensure timely, accurate invoicing.
• Support broader accounting operations, financial reporting, internal controls, process improvements, and month-end close activities as needed.