Accounting & Collections Specialist

The ideal candidate is comfortable communicating with customers by phone and in writing, is organized and detail-oriented, and can confidently follow up on outstanding accounts while maintaining positive customer relationships. This position will have a strong focus on customer collections and accounts receivable , while also supporting a variety of day-to-day accounting and administrative functions.

Accounting & Collections Specialist

Firetronics
Location: Altamonte Springs, Florida  (Onsite Only, No remote option)
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.
Hours: 40 hours per week
Starting Pay: $18.00 per hour
Employment Type: Full-Time

About the Position
Firetronics is looking for a dependable, professional, and customer-focused Accounting & Collections Specialist to join our accounting department.  This position will have a strong focus on customer collections and accounts receivable, while also supporting a variety of day-to-day accounting and administrative functions. The ideal candidate is comfortable communicating with customers by phone and in writing, is organized and detail-oriented, and can confidently follow up on outstanding accounts while maintaining positive customer relationships.
If you enjoy working with people, staying organized, and being part of a team where your work makes a difference, we'd like to hear from you.

Key Responsibilities

• Contact customers regarding outstanding balances and assist with collections
• Communicate professionally and effectively with customers by phone, email, and other forms of correspondence
• Follow up on past-due accounts and document collection activity
• Upload invoices into various customer billing platforms
• Process credit card payments and other customer payments
• Assist with accounts receivable and other general accounting functions
• Help answer and direct incoming phone calls as needed
• Provide general administrative support to the accounting department
• Maintain accurate records and documentation
• Work collaboratively with other departments to resolve customer billing and payment questions
• Perform other duties as required

Basic Requirements

• Strong verbal and written communication skills
• Professional and confident telephone manner
• Comfortable communicating with customers on a daily basis
• Strong attention to detail and accuracy
• Organized with the ability to manage multiple tasks and priorities
• Dependable, responsible, and able to work independently
• Comfortable using computers and learning new software and billing platforms
• Ability to handle collection conversations professionally, courteously, and confidently
• Previous experience in collections, accounts receivable, accounting, billing, or customer service is preferred

Compensation & Benefits
Starting Rate: $18.00 per hour

• Full-time, Monday–Friday, 8:00 a.m.–5:00 p.m.
• 90-day probationary period
• Health, dental, and vision insurance eligibility beginning the first of the month following 60 days of employment
• Additional voluntary benefits, including cancer, short-term disability, long-term disability, accident coverage, and more
• Sick leave and holiday pay after completion of the 90-day probationary period
• $25,000 company-provided life insurance after 90 days
• One week of vacation after one year of employment; two weeks thereafter
• 401(k) eligibility after one year of employment

Join the Firetronics Team!
If you are a motivated, organized professional who enjoys working with customers and wants to build a long-term career with a company that values its employees, we encourage you to apply.

Firetronics is an equal opportunity employer.
 

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