Overview

We are seeking an Accounts Receivable Specialist to support customer payment processing, account reconciliation, and accounts receivable operations. This role is responsible for applying customer payments accurately, resolving payment discrepancies, supporting month-end accounting activities, and providing exceptional service to both customers and internal business partners.

The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced environment that requires accuracy, problem-solving, and strong communication skills.

Responsibilities

• Answer customer calls regarding payments, account inquiries, and related requests
• Process and apply customer payments accurately and in a timely manner
• Review customer accounts and transaction history before applying payments, credits, or debits
• Research and resolve payment discrepancies and account issues
• Support the Finance team with data entry, journal entries, and month-end account reconciliations
• Communicate with internal and external stakeholders to obtain information required for accurate payment application
• Identify recurring issues and recommend process improvements to management
• Collaborate with team members to improve cash application and accounts receivable processes
• Ensure customer payments are applied correctly and customer accounts remain accurate
• Perform additional accounts receivable and finance-related duties as assigned

Required Qualifications

• High school diploma or equivalent
• Minimum of 1-2 years of Accounts Receivable experience
• Strong attention to detail and accuracy
• Excellent problem-solving and analytical skills
• Strong organizational and time-management abilities
• Ability to prioritize tasks and manage multiple responsibilities effectively
• Excellent verbal, written, listening, and customer service skills
• Ability to work collaboratively in a team environment and build professional relationships
• Strong data entry and account reconciliation skills

Preferred Qualifications

• Some college coursework or specialized accounting/finance training
• Microsoft Excel experience
• Experience with journal entries and month-end accounting activities
• Knowledge of cash application and payment processing procedures
• Experience working in a finance, accounting, or shared services environment