Account Supervisor

At Remedy Edge, we believe healthcan’twait.

The stakes are higher. The pace is faster. And hesitation costs lives.

That’swhy Remedy Edge exists—to bring urgency to health.

Urgent thinking. Urgent creativity. Urgent action.

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people—from awareness to action, from delay to decision, from possibility to progress.

Because when health is on the line, every moment matters.

And every edge counts.

Inclusivity

Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideasemergewhen everyone is heard—and when the work reflects the real worldit’smeant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity.

Flexibility

At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge.

Who We Are

Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact. Grounded in deep insight intobehavior, channels, and culture, we create work thatdoesn’tjust inform—but activates. Work that accelerates decisions, advances care and drives meaningful change for the brands and patients whocan’tafford to wait. 

Title: Account Supervisor

Department: Account Services

Your Role: The Account Supervisor (AS)is responsible fordeveloping and overseeing the implementation of marketing strategies for our clients and will be expected tomaintaina complete working knowledge of the assigned disease segment and brand goals. The AS will manage client relationships, oversee talent development for direct report(s)and ensure financial goals areattainedas outlined in the metrics associated with this role.

Competencies: Compassionate, Solutions Oriented, Collaborative, Organized, Proactive, Takes Risks

WhatYou’llDo:

• Develop deep product knowledge base (i.e., understanding of product indications, market research, marketing plans, and competitive knowledge)

• Execute strategy, provide brandstewardshipandmaintainstrong client satisfaction on assigned brand(s)

• Communicate client needs to all cross functional partners, including creative and project management, ensuring projects are on brief and in line with brand strategy

• Effectively present the agency’s recommendations, points-of-view, or strategy documents to clients, taking a leadership role in their preparation

• Work with Project Management to provideaccurateandtimelyproduct forecasts – while seeking supervisor’s input on critical situations or changes

• Ensure that team members know and follow established agency account procedures, including but not limitedto;agency process, clientprocessand project status tracking

• Assistin the development of Project Briefs, SOWs Client Presentations and Brand Plans

• Conduct regular meetings with account group team to discuss client issues,opportunitiesand work in progress

• Coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant OHGU courses

• Lead andparticipatein live and virtual client meetings, engage with clients independently on tactical and strategic initiatives under the guidance of senior account team members

• Review internal contact reports, status reports, andhotsheetsto ensure accuracy of project details and next steps

• Contribute to the development of recommendations of project optimizations based on client feedback, MLR discussions, and market research/insights

• Assistsenior account team members as needed with meeting prep, project updates, and client deliverables

WhatYou’llNeed:

• Superior verbal and written communication skills

• Superior organizational skills

• Able to collaborate across a multi-disciplinary brand team

• Excellent presentation skills with an ability to present ideas to brand teams and clients

• Experience working on digital projects or accounts with strong digital focus

• Proficient in Microsoft Office

• Bachelor’s degree with a minimum of 3 years of medical marketing or agency experience

• Previousexperience managing one or more direct reports

• Able to travel to client meetings

• Pharmaceutical advertising is preferred, not

This is a hybrid position. As per Omnicom policy, hybrid employees are expected to be in the office 3 days/week.