Account Supervisor

The ideal candidate is a highly organized, solutions-oriented account professional who is comfortable managing multiple projects, building strong client relationships, and keeping complex workstreams moving forward. This role will work closely with clients and cross-functional agency teams to deliver high-quality, culturally relevant marketing work across a variety of channels and initiatives.

About the Opportunity

Our client, a leading integrated marketing and advertising agency, is seeking an Account Supervisor to join its account management team. This role will work closely with clients and cross-functional agency teams to deliver high-quality, culturally relevant marketing work across a variety of channels and initiatives.

 

The ideal candidate is a highly organized, solutions-oriented account professional who is comfortable managing multiple projects, building strong client relationships, and keeping complex workstreams moving forward.

 

What You'll Bring

• Highly organized and efficient, with strong attention to detail
• A proactive, solutions-oriented mindset and willingness to jump in where needed
• Natural curiosity and a desire to continue learning and growing
• Strong relationship-building skills with both clients and internal teams
• Excellent listening and communication skills, with the ability to adapt to different people and situations
• A calm, confident presence and strong sense of accountability
• Knowledge of digital marketing, cultural trends, and the broader advertising landscape

 

What You'll Do

• Serve as a primary day-to-day contact for clients, partnering with senior account leadership to ensure projects are delivered efficiently, on time, and within established business parameters
• Translate client briefs and business needs into clear direction for internal agency teams
• Oversee assigned accounts and workstreams across projects of varying size and complexity
• Manage client objectives, expectations, deliverables, and timelines while maintaining clear communication across internal and external stakeholders
• Develop a deep understanding of client brands, including relevant brand standards and guidelines
• Oversee project workflows to maintain efficiency, quality, and alignment across teams
• Lead client meetings as well as internal agency meetings
• Anticipate potential project risks and develop solutions or contingency plans
• Look beyond immediate project requests to identify additional opportunities and solutions that address broader client business needs
• Support and mentor junior team members and contribute to their professional development

 

Qualifications

• Bachelor's degree in advertising, marketing, communications, or a related field preferred
• 4+ years of client-facing advertising agency experience, including experience managing the development and delivery of integrated marketing work
• Experience may include broadcast and/or experiential production, CRM, social media, digital, or related marketing channels
• Strong understanding of agency and client-side operations
• Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines
• Excellent organizational skills and attention to detail
• Strong interpersonal and client relationship skills
• New business experience is a plus
• Bilingual English/Korean capabilities are a plus
• Ability to work effectively in a hybrid environment, with flexibility to be on-site more frequently during critical project phases or as business needs require
• Willingness to travel and occasionally work extended hours or weekends when necessary