Account Specialist-Level 1 - Associate (0 - 5 Years)

Job#: 3049257

Job Description:

Account Specialist-Level 1 - Associate (0 - 5 Years)

Location: Juno Beach, Florida (Onsite)

Role Overview

You will have the opportunity to join an innovative digital public affairs team and engage with digital trends, crafting messages that resonate with online audiences and community stakeholders. Working with a collaborative team, you will operate in a fast-paced environment where your actions have a tangible impact. Your role will encompass traffic management, digital listening, community management, social publishing, and content production.

Key Responsibilities

• Support digital initiatives for energy infrastructure projects through digital listening, community management, social media publishing, and content production.
• Use project management tools to drive organization, cross-functional collaboration, and timely delivery of digital campaigns.
• Utilize social media monitoring tools to gather and analyze audience feedback to deliver data-driven insights.
• Track, categorize, and respond to social media comments, identifying trends, addressing misinformation, and answering questions.
• Write email and website copy from existing and approved content.
• Function within a fast-paced and constantly evolving environment.
• Handle customer requests, complaints, and claims while ensuring compliance with company policies.
• Process claims, contractor invoices, and fulfillment requests.

Required Qualifications

Education: Bachelor's degree is required.

Experience: A minimum of 3+ years of equivalent experience is required.

Skills:

• Proficiency in CRM software and basic computer skills, including Word.
• Excellent communication and writing skills, organization, focus, and attention to detail.
• Ability to work independently and collaboratively with internal teams.
• A resourceful, innovative, and enthusiastic attitude about social media with a commitment to positively influencing online conversations while pushing back against misinformation.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Location:

Juno Beach, FL, US

Job Type:

Date Posted:

September 1, 2026

Pay Range:

$15 - $19 per hour

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