Account Setup Coordinator

Job Title: CET Account Review Specialist

Location: Knoxville, Tennessee (Remote)

Duration: Contract - 4 months

Pay Range: Up to $19/hr (W2)

Job ID: 408003

Schedule: Monday to Friday, 8:00 AM - 4:30 PM local time

Interviews: Microsoft Teams, on-camera required

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a CET Account Review Specialist to join our dynamic team. The ideal candidate will have strong experience in customer communication, documentation quality, and compliance-oriented analysis and a proven ability to own case work end-to-end, drive timely remediation with merchants, and produce audit-ready documentation.

Responsibilities:

• Conduct thorough account reviews in a high-risk, deadline-driven environment with accuracy and compliance focus.
• Own cases from start to resolution, making informed decisions and escalating appropriately.
• Engage merchants and partners via outbound calls to clarify issues and drive remediation.
• Document actions, decisions, and outcomes clearly to meet audit and compliance standards.

Required Skills & Qualifications:

• Proficiency with Excel for tracking, organizing, and notating work.
• Strong analytical mindset with attention to detail and compliance orientation.
• Effective verbal communication skills for professional merchant interactions.
• Proficiency in basic computer navigation, data entry, and use of multiple tools simultaneously.

Preferred Skills:

• Prior AML or compliance exposure.
• Experience working in deadline-driven operational environments.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.