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Account Service Representative, PT

C Spire

  • Pascagoula, Mississippi
  • 30+ days ago

    Highlights

    Drive wireless, home services, and business sales to exceed monthly goals and unlock uncapped commission opportunities—averaging over $50,000 annually in total compensation. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives.

    Numbers & Facts

    LocationPascagoula, Mississippi
    IndustryComputer/IT Services
    Company Size1,500 to 1,999 employees
    Year Founded1988
    Websitehttps://www.cspire.com

    Description

    Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.

    Summary:

    “Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow.

    As an Account Service Representative, you’ll be on the front line of C Spire’s customer experience in one of our retail locations. You’ll join an elite, sales-focused team that thrives on exceeding goals and winning together. With top-tier benefits, uncapped commission, and career growth opportunities, this role is tailor-made for talented and driven professionals who are passionate about technology and customer service.

    Responsibilities:

    What You Will Do 

    • Drive wireless, home services, and business sales to exceed monthly goals and unlock uncapped commission opportunities—averaging over $50,000 annually in total compensation. 

    • Serve as a knowledgeable and trusted consultant for customers, staying up to date on the latest devices, plans, and home services. 

    • Deliver exceptional customer service with integrity and enthusiasm in every interaction. 

    • Contribute to a high-performing team that is laser-focused on dominating the telecommunications industry. 

    • Leverage C Spire’s investment in your future—advance through our management training programs or grow where you are with ongoing retail development support. 

    • Represent the C Spire brand with professionalism, passion, and drive. 

    Qualifications:

    What You Will Bring 

    You’ll bring a passion for technology, a dedication to results, and the drive to deliver unbeatable service to every customer who walks through our doors. 

    In addition to that, we require: 

    • One year of customer service or sales experience or a bachelor’s degree or equivalent. 

    • Excellent communication skills. 

    • A passion for technology and a commitment to staying current on new devices and plans. 

    • Ability to work a part-time, irregular schedule that includes some evenings and Saturdays. 

    • We will give special consideration to candidates who have: 

    • Two or more years of experience in sales or in a customer-facing, fast-paced retail environment. 

    • A proven track record of hitting goals and advancing professionally. 

    What You Will Gain 

    A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer: 

    • Competitive Compensation Package

    • Complimentary Wireless Service & Device*

    • Paid Talent Referral Opportunities

    • Tailored learning paths for every position 

    Physical Requirements and Working Conditions 

    Must be able to work evenings and Saturdays in a flexible schedule shared by other department members. Must be able to lift 40 lbs. of materials. Must be able to stand for long periods of time, have finger/wrist/arm mobility, and finger dexterity to use computer keyboard and/or mouse, while viewing a computer screen. 

    *Complimentary wireless service and device available to team members in our wireless footprint.  

    If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.

    About Company

    C Spire, in business since 1988, is a telecommunications-based diverse technology company and the nation's largest privately held wireless communications provider. Its primary service area is in the Southeastern U.S., with headquarters in Ridgeland, Mississippi, and a workforce of over 1,350.

    C Spire provides a superior comprehensive suite of customer-inspired wireless communications to consumers and businesses through its world class 4G LTE network and 4,000+ miles of fiber infrastructure.

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