Account Service Representative

As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products, and more, Georgia-Pacific works to meet the evolving needs of customers worldwide with quality products. At Georgia-Pacific, we do not simply sell products; we build preferred partnerships with our customers and provide tailored solutions to their business challenges.

Georgia-Pacific Corrugated Packaging | Northern California (Remote, Home-Based)
Your Job

Georgia-Pacific's Corrugated Packaging division is hiring an Account Service Representative to support our corrugated packaging business in Northern California.

Strong customer relationships are built on trust, and trust is built on service. As an Account Service Representative, you will be a key member of the Commercial Team, which serves our top strategic accounts. You will spend time in front of key customers and partner with our National Accounts Team to ensure Georgia-Pacific (GP) is the preferred supplier to those accounts.

This is a home-based position, with the expectation that you will be in the field up to 60% of the time. We offer a competitive salary, variable compensation, a company car, and other benefits. This position reports to the Area Sales Manager.

The ideal candidate will be remote but home-based in Northern California (Madera, San Leandro, and Modesto box facilities).
Our Team

Join a team that is driving growth and innovation in Northern California. At Georgia-Pacific, we do not simply sell products; we build preferred partnerships with our customers and provide tailored solutions to their business challenges. With significant investments in our facilities and equipment, we are positioned for rapid growth, and you can play a pivotal role in shaping our success.
What You Will Do

• Cultivate and maintain relationships with strategic national and local accounts by delivering quality products, outstanding service, and timely deliveries.
• Identify and execute solutions that optimize customers' packaging needs, enhance product performance, and minimize waste at GP box plants.
• Act as the liaison between customers and GP internal teams, including customer service, quality, design, production, accounting, and shipping.
• Maintain high visibility and open lines of communication with national account customers.
• Visit customers regularly to discuss quality initiatives, gather feedback, and implement necessary actions.
• Assist with item trials for customers.
• Manage credit reconciliations with customers at month-end.
• Visit GP facilities as needed for team meetings, sample collection, and distribution.
• Foster lasting partnerships beyond day-to-day interactions.
• Support the GP quality team on customer visits to ensure compliance with quality standards.
• Use tools such as Microsoft Office 365 and Microsoft Dynamics CRM to log activities and manage data.

Who You Are (Basic Qualifications)

• Experience in outside sales, account management, supply chain/operations, or a related commercial field.
• Willingness to travel up to 60-75% within the assigned territory.

What Will Put You Ahead

• Strong critical thinking skills, with the capacity to approach challenges logically and creatively.
• Corrugated/packaging and/or outside sales experience.
• Bachelor's degree or higher.

Compensation

For this role, we anticipate paying $85,000-$120,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.
Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .
Who We Are

As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products, and more, Georgia-Pacific works to meet the evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day and make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits

Our goal is for each employee and their family to live a fulfilling and healthy life. We provide essential resources and support to build and maintain physical, financial, and emotional strength, focusing on overall well-being so you can focus on what matters most. Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, and educational assistance. It may also include infertility assistance, paid parental leave, and adoption assistance. Specific eligibility criteria are set by the applicable Summary Plan Description, policy, or guideline, and benefits may vary by geographic region. If you have questions about which benefits apply to you, please speak with your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment, one that helps you and the business work together to produce superior results.
Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information, click here , aquí , or tu .)

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