Account Representative - State Farm Agent Team Member

Handle customer inquiries promptly, accurately, and in a friendly manner, including questions about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Jordan Hedges - State Farm Agent, you are vital to our daily business operations and customers’ success.

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Jordan Hedges - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. 

If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus
• Health stipend
• Paid time off after 90 days (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within the agency

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries promptly, accurately, and in a friendly manner, including questions about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain accurate records of customer interactions.
• Establish and maintain customer relationships, including timely follow-ups as needed.
• Maintain a strong work ethic with a total commitment to success each and every day.

QUALIFICATIONS:

• Full Time Availability, Mon - Fri: 8:30am - 5pm. 
• Excellent communication skills (written, verbal, and listening) and strong interpersonal abilities.
• People-oriented with a dedication to customer service and the ability to effectively relate to customers.
• Self-motivated, proactive in problem-solving, and detail-oriented with the ability to multitask.
• Ability to work effectively in a team environment.
• Experience in customer service or sales preferred.
•  Must hold or be able to obtain Property and Casualty (4-40) prior to start date
• Life/Health License preferred but not immediately required.