Account Representative - State Farm Agent Team Member

  • Full-time

Highlights

Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Numbers & Facts

LocationTyrone, GA
Job TypeFull-time

Description

Benefits:
  • License reimbursement
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance

ABOUT OUR AGENCY:
I opened my first State Farm agency in 2008 and expanded to a second location in 2023. Today, I lead a combined team of 11 across both offices. Before becoming an agent, I spent 14 years in State Farm claims, working as both an adjuster and a manager. That experience gave me a strong foundation in the insurance industry and a firsthand understanding of the importance of protecting customers and being there when they need us most. 

I'm a proud University of Florida graduate, and outside of work, I enjoy staying active, working out, and traveling. We believe in giving back to the communities we serve and regularly participate in and sponsor local events. Building meaningful relationships and making a positive impact beyond the office is important to us.

Our agency offers health benefits, a 401(k) retirement plan, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to feel supported while building successful, long-term careers.

I'm looking for someone who is self-motivated, competitive, committed, and genuinely passionate about helping others. The right person will have a strong desire to succeed while understanding that making a difference in people's lives is at the heart of our business. If you're driven to achieve great results and want to be part of a high-performing team where people truly matter, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Ky Dickerson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.

Similar Jobs