Benefits:- Paid time off (holidays and personal/sick days)
- Salary plus commission/bonus
- Health insurance
- Training & development
- Dental insurance
- Paid time off
- 401(k) matching
- Free food & snacks
- Opportunity for advancement
ROLE DESCRIPTION:
As an Account Representative for Randy John Insurance Agency Inc., you play a key role in our day-to-day operations and help ensure our customers’ success. You grow our agency by building meaningful client relationships and serving as the link between customer needs and our internal teams.
Our office culture is fun, competitive, and team oriented. We work hard, collaborate well, and enjoy a little friendly competition along the way that create opportunities for bonuses. We like to joke around and keep things light, so a good sense of humor goes a long way. We’re looking for someone with a growth mindset who is a true team player—motivated, adaptable, and ready to contribute to a positive, high-energy environment.
RESPONSIBILITIES:- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experiencing managing client relationships preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer