As an Insurance Sales & Customer Service Representative , you'll play a key role in delivering outstanding customer service while identifying opportunities to help customers protect what matters most. If you're driven to provide outstanding customer service, excited by sales opportunities, and ready to grow with a successful agency, this is the opportunity for you.

Benefits:

• Bonus based on performance
• Flexible schedule
• Competitive salary

Position Overview

 Insurance Sales & Customer Service Representative

Build Relationships. Help Customers. Grow Your Career.


Are you passionate about helping people and motivated by achieving goals? Do you enjoy building relationships, solving problems, and making a positive impact every day? If so, we'd love to have you join our growing team!


As an Insurance Sales & Customer Service Representative, you'll play a key role in delivering outstanding customer service while identifying opportunities to help customers protect what matters most. This position is ideal for someone who enjoys both service and sales, is motivated by performance, and is looking for long-term career growth.


What You'll Do

• Build lasting relationships with new and existing customers through phone, text, email, and in-person interactions.
• Provide exceptional customer service by answering questions, resolving concerns, and assisting with policy changes.
• Conduct policy reviews to ensure customers have the right coverage for their needs.
• Recommend additional products and services that provide value and protection to customers.
• Generate new business through referrals, follow-up, and outbound prospecting.
• Meet individual sales, retention, and customer service goals while maintaining a high level of customer satisfaction.
• Assist customers throughout the claims process by providing support and timely follow-up.
• Maintain accurate customer records and document all interactions.
• Work closely with team members to achieve agency goals and deliver an exceptional customer experience.

What We're Looking For

• A positive, energetic, and customer-first attitude.
• Strong communication and relationship-building skills.
• Self-motivated, organized, and dependable.
• Comfortable discussing products, asking for the sale, and working toward performance goals.
• Previous customer service or sales experience is preferred.
• Insurance experience or licensing is a plus but not required—we'll provide training for the right candidate.

What We Offer


Competitive base salary plus commission and performance bonuses


Monthly incentives, contests, and recognition opportunities


Paid Time Off


Flexible scheduling


Paid training, coaching, and professional development


Opportunities for advancement into sales, leadership, and agency management


A supportive, team-oriented culture where your success is celebrated


Why Join Us?


We're looking for someone who enjoys helping people just as much as achieving results. If you're driven to provide outstanding customer service, excited by sales opportunities, and ready to grow with a successful agency, this is the opportunity for you.


Apply today and start building a career where your relationships, hard work, and success are truly valued!