Account Representative - State Farm Agent Team Member

Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Benefits:

• 401(k) matching
• Bonus based on performance
• Paid time off
• Training & development

My agency is an award-winning agency with 20 plus years of experience. We are growing at a fast pace and need new team members that are interested in growing with us. 

ROLE DESCRIPTION:
As Account Representative for Jeff Marks State Farm Agency, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Be property and casualty & life accident & Health license or be able to obtain these licenses