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Account Representative - State Farm Agent Team Member

Randy Shoemaker - State Farm Agent

PHOENIX, AZ

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JOB DETAILS
SKILLS
Audioconferencing, Business Operations, Conference Management, Customer Relations, Customer Support/Service, Detail Oriented, Establish Priorities, Insurance, Interpersonal Skills, Lead Generation, Marketing, Multilingual, Multitasking, Operations, Resolve Customer Issues, Sales, Spanish Language, Team Lead/Manager, Time Management, Track Customer Issues, Training/Teaching, Videoconferencing
LOCATION
PHOENIX, AZ
POSTED
29 days ago
Benefits:
  • Hiring Bonus
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2021 and currently lead a team of eight. Before becoming an agent with State Farm, I had a background in sales and hospitality, including working with PSA leads and handling AV setups for conferences. After relocating to the area, I eventually made the move into agency ownership and haven’t looked back.

Outside of the office, I’m a big family person—married for 15 years with three boys (14, 12, and 9), all named after Dodgers legends. I’m a huge baseball fan, especially of the Los Angeles Dodgers, and I love music as well. Earlier in life, I toured with bands and traveled all over, which sparked my passion for collecting and exploring new places. These days, I enjoy traveling with my family and making the most of that time together.

Our agency offers PTO, holiday pay, a 401(k), work-life balance, and a hiring bonus. We believe in rewarding hard work while making sure our team has the flexibility to enjoy life outside of work.

Our culture is very family-oriented—everyone gets along, supports one another, and works together as a team. We focus on understanding the “why” behind what we do and always prioritize taking care of our customers. I’m looking for someone who is outgoing, motivated, and not afraid to put themselves out there—whether that’s networking, building relationships, or generating their own leads. If you enjoy working with people, want to be part of a supportive team, and are driven to grow your career, this could be a great fit for you.

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Randy Shoemaker - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.
  • Bilingual Spanish preferred.


About the Company

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Randy Shoemaker - State Farm Agent

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