Account Representative - State Farm Agent Team Member

David Mayfield - State Farm Agent

  • Philadelphia, PA
  • 30+ days ago
  • Full-time

Highlights

I’ve been in the insurance industry for over 20 years, and I genuinely love what I do—especially when it comes to helping customers and developing strong team members. Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.

Numbers & Facts

LocationPhiladelphia, PA
Job TypeFull-time

Description

Benefits:
  • Licensing Expenses Reimbursement
  • No Weekend Shifts
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. 

ROLE DESCRIPTION:
As Account Representative for David Mayfield - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Property & Casualty license.
ABOUT OUR AGENCY:
I opened my agency in December of 2020, and we currently have a tight-knit team of two in the office. I’ve been in the insurance industry for over 20 years, and I genuinely love what I do—especially when it comes to helping customers and developing strong team members. 

Outside of work, I’m passionate about sports and great food, and my team and I stay active in the community by participating in a variety of local events. I offer PTO, a monthly bonus structure, a 401k, health benefits where I cover half the cost, and I reimburse licensing expenses. 

In my office, I value reliability, teamwork, and coachability above all. I’m looking for someone who shows up, contributes positively, and is eager to learn and grow with us.

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