Benefits:- Licensing paid by agency
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2012 and currently lead a close-knit team of two, with plans to continue growing. Before becoming a State Farm agent, I spent 15 years as a home builder, and I’ve also served as an active law enforcement officer for 20 years. I attended Stephen F. Austin State University and am a married father of two. Outside of work, I enjoy fishing, hunting, long-distance and clay shooting, and occasionally getting out on the golf course.
Our agency offers paid time off, paid holidays, and licensing costs paid up front. We also prioritize work-life balance with a 35-hour workweek. Our regular schedule is 9:00 a.m.–5:00 p.m. Monday, Tuesday, Thursday, and Friday, and 8:00 a.m.–4:00 p.m. on Wednesday, with a one-hour lunch each day.
Our office is laid-back, close-knit, and fun. We genuinely get along with one another, communicate well, and believe enjoying the people you work with makes a difference. At the same time, we value accountability and expect everyone to take ownership of their responsibilities.
I’m looking for someone who is dependable, loyal, coachable, and interested in finding a place where they can stay and grow long-term. The right person will learn quickly, take initiative, enjoy connecting with people, and be comfortable picking up the phone and starting conversations. If you’re accountable, motivated, and want to join a growing office where you can take ownership of your role while having fun with the team, we’d love to meet you.
ROLE DESCRIPTION:As an
Account Representative for Jeremy Hooter - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.
- Bilingual Spanish preferred.