Account Representative - State Farm Agent Team Member

Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. I'm a graduate of Kent State University with a degree in Business Management, a proud mom of two daughters, and enjoy traveling, spending time with my family, and spoiling my two dogs.

Benefits:

• License Reimbursement
• Simple IRA
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY
I opened my agency in 2017 and currently lead a team of three. Before becoming a State Farm agent, I worked as a State Farm team member, which gave me the experience and passion to build my own agency. I'm a graduate of Kent State University with a degree in Business Management, a proud mom of two daughters, and enjoy traveling, spending time with my family, and spoiling my two dogs.

Giving back to our community is an important part of our agency. We actively participate in local community events and our annual "12 Months of Giving" initiatives, allowing us to make a positive impact throughout the year.

Our agency offers a flexible work environment, a Simple IRA, paid vacation and holidays, performance bonuses, office incentives, team-building events, and ongoing opportunities for professional growth. We believe in recognizing hard work while creating an environment where our team can thrive.

Our culture is fun, supportive, and goal-oriented. I'm looking for someone who is outgoing, ambitious, self-motivated, and eager to grow. If you're a positive go-getter who enjoys working with a collaborative team, we'd love to meet you.


ROLE DESCRIPTION:
As Account Representative for Lindsay Adam - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.