Account Representative - State Farm Agent Team Member

Andrew Mullis - State Farm Agent

  • Louisville, KY
  • 6 days ago
  • Full-time

Highlights

Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Numbers & Facts

LocationLouisville, KY
Job TypeFull-time

Description

Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a close-knit team of three. My State Farm career began right out of college, giving me years of experience in the industry before opening my own agency. I'm a graduate of Western Kentucky University and a proud parent of three.

Our agency offers health benefits, a Simple IRA, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in rewarding hard work while creating an environment where our team can grow and succeed.

Our office is fast-paced, competitive, and high-performing, but what makes us successful is how well we work together. We genuinely enjoy being a team and celebrating each other's wins. I'm looking for someone with a winning mindset who is positive, competitive, and motivated to achieve. If you thrive in a fast-paced environment and want to be part of a highly productive team, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Andrew Mullis - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.

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