Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Numbers & Facts
Location
Lake Charles, LA
Job Type
Full-time
Description
Benefits:
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.
ROLE DESCRIPTION: As an InsuranceAccount Representative for Curt Beckham State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Maintain a strong work ethic with a total commitment to success and customer satisfaction each and every day.
Use a customer-focused, needs-based review process to educate customers about insurance options
Have fun and be happy
QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Experience in managing customer relationships preferred.
Interest in marketing products and services based on customer needs.
Communication skills - written, verbal, and listening.
Dedicated to customer service.
Able to anticipate customer needs.
Able to effectively relate to customers
Self-Motivation and a desire to take initiative
Multi-tasker
Positive attitude
Property & Casualty license. (must be able to obtain)