Account Representative - State Farm Agent Team Member

Ozzie Gutierrez Holden - State Farm Agent

Knoxville, TN

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JOB DETAILS

SKILLS

Business Operations, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Marketing, Multilingual, Multitasking, Operations, Reimbursement, Resolve Customer Issues, Sales, Time Management, Track Customer Issues, Training/Teaching, Vision Plan

LOCATION

Knoxville, TN

POSTED

30+ days ago

Benefits:

License reimbursement
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

ABOUT OUR AGENCY:
I opened my agency in 2025 after gaining valuable experience working under a State Farm agent, which gave me a strong foundation in customer relationships, insurance knowledge, and agency operations. Our team is currently made up of myself and one team member, and we’re excited to continue growing as we build the office together.

I’m fully bilingual and spent part of my life living in Mexico, and outside the office I enjoy practicing martial arts. While we’re still building our community involvement, we’re committed to becoming a positive presence in the area as we grow.

We offer benefits such as two weeks of PTO, paid sick leave, and health, vision, and dental coverage. Our office culture is relaxed and supportive—I’m not a micromanager, and I’m looking for someone who is self-driven, motivated, and ready to take initiative in a growing agency.

If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

ROLE DESCRIPTION:
As an Account Representative for Ozzie Gutierrez State Farm Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.

QUALIFICATIONS:

Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.

Account Representative - State Farm Agent Team Member

Ozzie Gutierrez Holden - State Farm Agent

Knoxville, TN

About the Company

Ozzie Gutierrez Holden - State Farm Agent

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