Account Representative - State Farm Agent Team Member

Trevor Smith - State Farm Agency Intern

Knoxville, TN

JOB DETAILS
SKILLS
Business Operations, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Dental Insurance, Field Sales, Financial Services, Health Insurance, Inside Sales, Insurance, Licensing, Marketing, Operations, Presentation/Verbal Skills, Retail Sales, Telemarketing, Training/Teaching, Vision Plan, Writing Skills
LOCATION
Knoxville, TN
POSTED
30+ days ago
Benefits:
  • Performance Bonuses
  • Uncapped Commission
  • Licensing Support
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Flexible schedule
  • Dental insurance
  • Health insurance
  • Vision insurance

INTERNAGENCY DESCRIPTION: 
 Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. 

ROLE DESCRIPTION:
As an  Account Representative - State Farm Agent Team Member for Trevor Smith - State Farm Agency Intern, you are vital to our daily business operations and customers’ success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations. 
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to a customer.


About the Company

T

Trevor Smith - State Farm Agency Intern