Business Operations, Customer Relations, Customer Support/Service, Detail Oriented, Insurance, Interpersonal Skills, Marketing, Multitasking, Needs Assessment, Operations, Resolve Customer Issues, Sales, Time Management, Track Customer Issues, Training/Teaching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- 401(k) matching
- Company parties
- Wellness resources
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Kathy Scott - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Provide information about insurance products and services.
- Assist customers with policy applications and renewals.
- Handle customer inquiries and provide timely responses.
- Maintain accurate records of customer interactions.
- Make outbound calls to customers who have requested insurance quotes, building relationships, identifying needs, and recommending appropriate coverage options.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Experience in customer service or sales preferred.
- Ready to learn and grow professionally
K
Kathy Scott - State Farm Agent