Account Representative - State Farm Agent Team Member

Mitch Landry - State Farm Agent

  • Houston, TX
  • 2 days ago
  • Full-time

Highlights

Our agency offers health benefits, a gym membership, team development and coaching, team lunches, office happy hours, office snacks, and opportunities for growth and advancement. Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.

Numbers & Facts

LocationHouston, TX
Job TypeFull-time

Description

Benefits:
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2012 after starting my State Farm career as a team member. I'm a graduate of Nicholls State University in Louisiana, a proud father of two daughters, and enjoy golfing and spending time with my family.

Supporting our community is a big part of our agency. We sponsor local youth sports and cheerleading programs, and I volunteer as a youth sports coach. I enjoy investing in local families and helping young athletes succeed.

Our agency offers health benefits, a gym membership, team development and coaching, team lunches, office happy hours, office snacks, and opportunities for growth and advancement. I believe in investing in my team and celebrating their success.

Our culture is competitive, high-energy, and team-focused. I'm looking for someone who is personable, hardworking, and self-motivated. My philosophy is simple: Will it be easy? No. Will it be worth it? Absolutely.

ROLE DESCRIPTION:
As an Account Representative for Mitch Landry - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.

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