Account Representative - State Farm Agent Team Member

  • Full-time

Highlights

Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. As an Account Representative for Richard Skipper - State Farm Agent, you are vital to our daily business operations and customers’ success.

Numbers & Facts

LocationFlorence, SC
Job TypeFull-time

Description

Benefits:
  • Simple IRA
  • Health insurance assistance
  • Commission and production bonus
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 1998 and currently lead a team of six. I've been with State Farm since 1986, with experience in both agency operations and the corporate side of the business. Outside of work, I enjoy traveling, surfing, hiking, following college sports, and spending time with my family.

Giving back to the community has always been a priority for me. Our agency proudly supports a variety of local charities and stays actively involved in community events and organizations throughout the year.

Our agency offers health, life, and disability insurance, a Simple IRA, paid federal holidays, additional vacation PTO, and opportunities to build a rewarding long-term career. We believe in supporting our team with benefits that promote both personal and professional well-being.

Our culture is stable, supportive, and drama-free, with a tenured team and very little turnover. I'm looking for someone who is self-motivated, driven, and takes initiative. If you're a go-getter who wants to grow with a team that values hard work and collaboration, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Richard Skipper - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Bilingual Spanish preferred.

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